IN PERSON Supervisory Courses

IN PERSON – Hiring Talent: State hiring regulations are explained and include Veteran’s Preference.  Interviewing techniques will also be explored. FEE: $25.00

IN PERSON – You’ve Got Problems, We’ve Got Solutions: This course focuses on coaching and counseling options for resolving employee performance and behavioral issues. FEE: $25.00

IN PERSON – HRkansas for Supervisors: This course will identify various leave types available for state employees. It will also describe FOIA, ethics, and employment law. FEE: $25.00

IN PERSON – Interpersonal Communications: Many of the problems we encounter in the workplace are caused by miscommunication.  Interpersonal Communication covers the different ways we communicate, barriers to communication, the importance of perception, and techniques for clear and effective communication. This course includes techniques for having difficult conversations and communicating with your team in a virtual world. FEE: $25.00

FREE Courses

VIRTUAL – QLS- The Ideal Team Player – FREE 1-hr Session. A lack of knowledge makes great team players a rarity in most organizations. As a result, teams become dysfunctional, ineffective, unproductive, and even volatile. The Ideal Team Player: How to Grow an Effective Team session solves this problem by pointing out the three virtues of an ideal team player: 1) Humble: lacks excessive ego, emphasizes team over self; 2) Hungry: seeks more to do/learn, self-motivated, thinks about what’s next; and 3) Smart: has common sense about people, perceives groups and individuals, and listens. In addition, leaders will learn how to build team players when employees are lacking one or two of these critical qualities.

VIRTUAL – QLS – How to Multiply Your Time– FREE 1-hr Session. This one-hour session facilitated by Tony Brown features Rory Vaden’s take on time management. Everything you know about time management is wrong. In this challenging and counter-intuitive video, Self-Discipline Strategist and New York Times bestselling author Rory Vaden shows you why you can’t solve today’s time-management challenges with yesterday’s strategies. More importantly, he explains why procrastinating on purpose is the key to multiplying your time.

VIRTUAL – QLS – Your Circle of Influence (What is it and How to use it) – FREE 1-hr Session. Instead of reacting to or worrying about conditions over which they have little or no control, proactive people focus their time and energy on things they can control. The problems, challenges, and opportunities we face fall into two areas: the Circle of Concern and the Circle of Influence. In this session, we will discuss the difference between the two, and how focusing on the one affects the other.

VIRTUAL – QLS – How to Gain Influence – FREE 1-Hour Session – In this session, we will talk about something that all have but desire more of – influence. We will discuss how to gain influence in your life and the lives of others.

VIRTUAL – QLS – Trust: The One Thing that Changes Everything – FREE 1-hr Session. Trust is the new currency in today’s connected collaborative world. Contrary to what most people think, creating trust is a learnable skill. In this session, we will discuss trust:  what it is, and how to develop, restore, and extend trust.

VIRTUAL – QLS – Can we talk? How to have Difficult/Crucial Conversations – FREE – 1-hr Session. Avoiding difficult conversations doesn’t make them go away and having them can substantially improve our work and home lives. Difficult conversations are a necessary part of working with others. In this session, we will discuss steps to help you navigate them successfully.

Professional Development Courses

VIRTUAL – Dealing with Difficult People – This program provides you with a framework for understanding disruptive behavior and will introduce a tool that will assist you in developing more productive relationships and handling difficult behavior. FEE: $25.00.

IN-PERSON – I’m a new manager. Now what? (3-hr class) – Whether you’re a new manager, a leader helping new managers hone their skills, or an individual contributor looking to move into a management role, we will discuss the hazards new managers often face and learn how to overcome them.

IN-PERSON – Business Writing – This course will include methods for improving and crafting emails, letters, memos, circulars, and reports. FEE: $25.00.