Windows Desktop Support

DIS Windows End-User Support provides desktop and LAN services support onsite, by phone, and remote assistance to contracted agencies, boards, and commissions in the state of Arkansas. DIS Windows End-User Support staff is also available to troubleshoot connectivity problems and refer them to the proper entities for a solution.

DIS Windows Desktop Support services include

• System configuration recommendations
• File server configuration
  • Installation
  • Upgrade
  • Support
• Workstation configuration
  • Windows Operating System
  • Software Installation
  • Software Configuration
• Peripheral Setup
  • Printers
  • Scanners
  • Cameras
  • Phones and PDA’s
• O365 Support

Professionally trained technicians are available to quickly diagnose problems and offer resolutions Monday through Friday from 8:00 a.m. to 4:30 p.m. After hours support is available for critical issues.