Windows Desktop Support
DIS Windows End-User Support provides desktop and LAN services support onsite, by phone, and remote assistance to contracted agencies, boards, and commissions in the state of Arkansas. DIS Windows End-User Support staff is also available to troubleshoot connectivity problems and refer them to the proper entities for a solution.
DIS Windows Desktop Support services include
- System configuration recommendations
- File server configuration
- Installation
- Upgrade
- Support
- Workstation configuration
- Windows Operating System
- Software Installation
- Software Configuration
- Peripheral Setup
- Printers
- Scanners
- Cameras
- Phones and PDA’s
- O365 Support
Professionally trained technicians are available to quickly diagnose problems and offer resolutions Monday through Friday from 8:00 a.m. to 4:30 p.m. After hours support is available for critical issues.