Information Systems

Windows Desktop Support

DIS Windows End-User Support provides desktop and LAN services support onsite, by phone, and remote assistance to contracted agencies, boards, and commissions in the state of Arkansas. DIS Windows End-User Support staff is also available to troubleshoot connectivity problems and refer them to the proper entities for a solution.

DIS Windows Desktop Support services include

  • System configuration recommendations
  • File server configuration
    • Installation
    • Upgrade
    • Support
  • Workstation configuration
    • Windows Operating System
    • Software Installation
    • Software Configuration
  • Peripheral Setup
    • Printers
    • Scanners
    • Cameras
    • Phones and PDA’s
  • O365 Support

Professionally trained technicians are available to quickly diagnose problems and offer resolutions Monday through Friday from 8:00 a.m. to 4:30 p.m. After hours support is available for critical issues.

EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

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