Information Systems

About Us

The Department of Transformation and Shared Services, Division of Information Systems (TSS DIS) is the premier information technology products and solutions provider for the state.  
 
TSS DIS provides IT products and solutions to state entities, K-12 public schools, cities and counties, and public safety organizations across the state.  
 
TSS DIS is the engine that keeps public systems operational. It is responsible for managing the private state network dedicated for the sole use of governmental sites throughout the state. TSS DIS works 24/7/365 to ensure that the network is constantly available to these sites responsible for delivering public services to the citizens of Arkansas. Some examples include systems for motor vehicle registrations, driver’s license renewal, child support information, unemployment insurance claims, public financial and food assistance programs, electronic offender tracking and management, and the public-school computer network student and financial management systems.  
 
The IT professionals employed at DIS are responsible for the department’s core competencies including:  

  • Internet Connectivity 
  • Secure Data Center Hosting  
  • Virtual Private Cloud for Public Sector 
  • Data Analytics 
  • Voice over Internet Protocol (VoIP) 
  • Voicemail & Email 
  • Audio & Video Conferencing 
  • Enterprise Storage 
  • Network Security 
  • End User Support 
  • Application Development 
  • Cybersecurity 
  • Disaster Recovery 
  • Systems Integration 

Because information and data are considered to be strategic assets, security is a key decision driver at TSS DIS. The division is home to the State Cybersecurity Office, which serves as the front line of defense in keeping the state’s data safe from intrusion. The division maintains network monitoring tools that also function 24/7/365 to ensure that citizen and government data flowing across the network is kept secure, private and confidential. These tools help block 600,000 spam emails each day and correlate billions of events daily looking for malicious traffic.  
 
TSS DIS hosts some of the state’s most critical applications, including the state’s web portal, Arkansas.gov. This portal allows citizens to access online public services and showcases the state’s economic benefits and exceptional quality of life to visitors to the state, as well as prospective business and industry. 
 
VISION 
TO LEAD AND OPTIMIZE TECHNOLOGY RESOURCES FOR ARKANSAS PUBLIC SECTOR 
 
MISSION 
EMPOWERING THE CITIZENS OF ARKANSAS THROUGH TECHNOLOGY 
 
CORE VALUES 
TECHNOLOGY LEADERSHIP, CUSTOMER SERVICE, QUALITY RESULTS, AND EFFICIENCY 
 
DECISION DRIVERS 
PEOPLE, COST, RELIABILITY, SECURITY 

GOALS 

  • Goal 1:  Build and Maintain a Quality Workforce at the Arkansas Division of Information Systems 
  • Goal 2:  Optimize Enterprise IT Services 
  • Goal 3:  Improve Cybersecurity Performance 
  • Goal 4:  Provide and enhance the best IT services to the public sector 
  • Goal 5:  Champion IT Governance 

Enabling Legislation

Act 751 of 2007 as amended by Act 648 of 2009

Contact Us

Division of Information Systems
One Capitol Mall, 3rd Floor
Little Rock, AR 72201
(501) 682-9990

EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

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