Information Systems

Arkansas Department of Information Systems (DIS) operates within the state of Arkansas to provide information technology services to state agencies and other approved governmental entities. State and federal laws and guidelines require DIS to operate as a cost recovery agency.

DIS monitors over and under-recoveries for its services on a periodic basis. An over or under-recovery occurs when the amount of cost to provide a service does not match the amount of revenue received for the service. When cost and revenue become mismatched, rate adjustments are necessary.

If you have any questions about the rate adjustments, please contact your DIS account manager at dis.customer.service@arkansas.gov, or call 501-682-9990 to ask for your account manager.

Rate Finder

wdt_ID Category Item Number Item Description Unit of Measure Rate
1 Long Distance FAXSERVPG Page Sent Or Received PER PAGE 0.0146
2 Telephone SIPATTLD0 SIP ATT VOIP Long Distance Per Minute MINUTE 0.0152
3 Long Distance CNFAATT800 AUDIO CONFERENCING TOLL FREE MINUTE 0.0184
4 Long Distance LD LONG DISTANCE MINUTE 0.0228
5 Long Distance CNFAATTLD AUDIO CONFERENCING USING OWN LD PER USER MINUTE MINUTE 0.0235
6 Toll Calls 800SRVC MEGACOM 800 SERVICE USAGE MINUTE 0.0419
7 Long Distance CNFWATTH WEB CONFERENCING PER HOST USER MINUTE MINUTE 0.0565
8 Telephone 2M522 M522 22 BUTTON EXP UNIT X2 EACH 0.2500
9 Telephone M522 M522 22 BUTTON EXPANSION UNIT EACH 0.2500
10 Telephone M9316 ANALOG TELEPHONE SET EACH 0.2500
Category Item Number Item Description Unit of Measure Rate

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