Arkansas Department of Information Systems (DIS) operates within the state of Arkansas to provide information technology services to state agencies and other approved governmental entities. State and federal laws and guidelines require DIS to operate as a cost recovery agency.
DIS monitors over and under-recoveries for its services on a periodic basis. An over or under-recovery occurs when the amount of cost to provide a service does not match the amount of revenue received for the service. When cost and revenue become mismatched, rate adjustments are necessary.
If you have any questions about the rate adjustments, please contact your DIS account manager at dis.customer.service@arkansas.gov, or call 501-682-9990 to ask for your account manager.
Rate Finder
| wdt_ID | Category | Item Number | Item Description | Unit of Measure | Rate |
|---|---|---|---|---|---|
| 1 | Long Distance | FAXSERVPG | Page Sent Or Received | PER PAGE | 0.0146 |
| 2 | Telephone | SIPATTLD0 | SIP ATT VOIP Long Distance Per Minute | MINUTE | 0.0152 |
| 3 | Long Distance | CNFAATT800 | AUDIO CONFERENCING TOLL FREE | MINUTE | 0.0184 |
| 4 | Long Distance | LD | LONG DISTANCE | MINUTE | 0.0228 |
| 5 | Long Distance | CNFAATTLD | AUDIO CONFERENCING USING OWN LD PER USER MINUTE | MINUTE | 0.0235 |
| 6 | Toll Calls | 800SRVC | MEGACOM 800 SERVICE USAGE | MINUTE | 0.0419 |
| 7 | Long Distance | CNFWATTH | WEB CONFERENCING PER HOST USER MINUTE | MINUTE | 0.0565 |
| 8 | Telephone | 2M522 | M522 22 BUTTON EXP UNIT X2 | EACH | 0.2500 |
| 9 | Telephone | M522 | M522 22 BUTTON EXPANSION UNIT | EACH | 0.2500 |
| 10 | Telephone | M9316 | ANALOG TELEPHONE SET | EACH | 0.2500 |
| Category | Item Number | Item Description | Unit of Measure | Rate |
