Information Systems

Arkansas Department of Information Systems (DIS) operates within the state of Arkansas to provide information technology services to state agencies and other approved governmental entities. State and federal laws and guidelines require DIS to operate as a cost recovery agency.

DIS monitors over and under-recoveries for its services on a periodic basis. An over or under-recovery occurs when the amount of cost to provide a service does not match the amount of revenue received for the service. When cost and revenue become mismatched, rate adjustments are necessary.

If you have any questions about the rate adjustments, please contact your DIS account manager at dis.customer.service@arkansas.gov, or call 501-682-9990 to ask for your account manager.

Rate Finder

wdt_IDCategoryItem NumberItem DescriptionUnit of MeasureRate
1Long DistanceFAXSERVPGPage Sent Or ReceivedPER PAGE 0.0146
2TelephoneSIPATTLD0SIP ATT VOIP Long Distance Per MinuteMINUTE 0.0152
3Long DistanceCNFAATT800AUDIO CONFERENCING TOLL FREEMINUTE 0.0184
4Long DistanceLDLONG DISTANCEMINUTE 0.0228
5Long DistanceCNFAATTLDAUDIO CONFERENCING USING OWN LD PER USER MINUTEMINUTE 0.0235
6Toll Calls800SRVCMEGACOM 800 SERVICE USAGEMINUTE 0.0419
7Long DistanceCNFWATTHWEB CONFERENCING PER HOST USER MINUTEMINUTE 0.0565
8Telephone2M522M522 22 BUTTON EXP UNIT X2EACH 0.2500
9TelephoneM522M522 22 BUTTON EXPANSION UNITEACH 0.2500
10TelephoneM9316ANALOG TELEPHONE SETEACH 0.2500
CategoryItem NumberItem DescriptionUnit of MeasureRate

EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

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