Personnel
Personnel

Training

TSS OPM Training is a division of the Office of Personnel Management that provides a centralized, statewide program to meet the professional development needs of all state departments and employees. The focus of TSS OPM Training is to improve job performance and professional satisfaction through a curriculum of programs and courses designed to enhance skills and knowledge which will benefit both staff members and state departments.

Attending Courses

Virtual courses are now available and will be facilitated using ZOOM.

All in-person courses are held at the Riverdale Conference and Training Center.

Registering for Courses

Registration for classes is now available using the ARCareers Learning Tile. Employees may also access TSS OPM Training eLearning courses and materials through the ARCareers Learning Tile.

Log On to ARCareers

Job Aid for Log On for MyARCareers

18
November2020
VIRTUAL – MyARCareers Recruiting for ManagersThis course will provide managers with information on the hiring process in ARCareers.
1:00pmZOOM
18
November2020
Microsoft SharePoint and OneDriveThis course will examine the advantages and convenience of having all your data available to you at any given time with all the different ways to access your OneDrive. Additionally , this course will explain the difference between OneDrive and SharePoint. The link to attend the meeting is : State of Arkansas Training.
11:00amTEAMS
18
November2020
Microsoft Teams MeetingsThis course will demonstrate key features of Microsoft Teams Meetings: Scheduling from Teams or Outlook, using recording features, notes, chat and optimizing audio and video capabilities. The link to attend the meeting is : State of Arkansas Training.
2:30pmTEAMS
19
November2020
VIRTUAL – MyARCareers Recruiting for ManagersThis course will provide managers with information on the hiring process in ARCareers.
9:00amZOOM
19
November2020
Microsoft TeamsAn introductory course to Microsoft Teams that will demonstrate the value of the tool and give attendees all they need to get started working in their first Team. The link to attend the meeting is : State of Arkansas Training.
11:00amTEAMS
19
November2020
Microsoft SharePoint and OneDriveThis course will examine the advantages and convenience of having all your data available to you at any given time with all the different ways to access your OneDrive. Additionally , this course will explain the difference between OneDrive and SharePoint. The link to attend the meeting is : State of Arkansas Training.
2:30pmTEAMS
20
November2020
Microsoft Teams MeetingsThis course will demonstrate key features of Microsoft Teams Meetings: Scheduling from Teams or Outlook, using recording features, notes, chat and optimizing audio and video capabilities. The link to attend the meeting is : State of Arkansas Training.
9:00amTEAMS
20
November2020
Microsoft TeamsAn introductory course to Microsoft Teams that will demonstrate the value of the tool and give attendees all they need to get started working in their first Team. The link to attend the meeting is : State of Arkansas Training.
11:00amTEAMS
1
December2020
VIRTUAL – Interpersonal Communications – Part 1Many of the problems we encounter in the workplace are caused by miscommunication. Interpersonal Communication covers the different ways in which we communicate, barriers to communication, the importance of perception, and techniques for clear and effective communication.
9:30amZOOM
1
December2020
VIRTUAL – Interpersonal Communications – Part 2Techniques for having difficult conversations and communicating with your team in a virtual world.
1:00pmZOOM
1
December2020
VIRTUAL – MyARCareers Recruiting for Managers This course will provide managers with information on the hiring process in ARCareers.
9:00amZOOM
2
December2020
VIRTUAL – You’ve Got Problems We’ve Got SolutionsThis course focuses on coaching and counseling options for resolving employee performance and behavioral issues.
9:30amZOOM
3
December2020
VIRTUAL – Hiring TalentState hiring regulations are explained and include Veteran’s Preference. Interviewing techniques will also be explored.
9:30amZOOM
3
December2020
VIRTUAL – MyARCareers Recruiting for ManagersThis course will provide managers with information on the hiring process in ARCareers.
1:00pmZOOM
3
December2020
VIRTUAL – FC Speed of Trust FoundationsThis course will assist participants in identifying and addressing “trust gaps” in their personal credibility and relationships at work.
9:00amZOOM
4
December2020
HRkansas for Supervisors – Part 1This section will identify various leave types available for state employees.
9:30amZOOM
4
December2020
HRkansas for Supervisors – Part 2This section will describe FOIA, ethics, and employment law.
1:00pmZOOM
8
December2020
VIRTUAL – MyARCareers Recruiting for ManagersThis course will provide managers with information on the hiring process in ARCareers.
9:00amZOOM
8
December2020
VIRTUAL – FC Unconscious BiasEvery day, your people are faced with countless buts of information while making decisions that range from the pragmatic to the strategic. As they confront more and more information and have to act quickly while considering varying perspectives, your leaders and team members are primed to rely on biased thinking called unconscious bias. Unconscious biases are how our brains compensate for overload which can inhibit performance and lead to poor decision-making. Helping your leaders and team members address bias will let them thrive, increasing performance across your entire organization.
9:00amZOOM
10
December2020
VIRTUAL – MyARCareers Recruiting for ManagersThis course will provide managers with information on the hiring process in ARCareers.
1:00pmZOOM
15
December2020
VIRTUAL – MyARCareers Recruiting for ManagersThis course will provide managers with information on the hiring process in ARCareers.
9:00amZOOM
17
December2020
VIRTUAL – MyARCareers Recruiting for ManagersThis course will provide managers with information on the hiring process in ARCareers.
1:00pmZOOM

Registration for classes is now available using the ARCareers Learning Tile.

Riverdale Conference and Training Center

Rooms for training events and meetings are available by reservation. The Riverdale Conference and Training Center is located in the Department of Commerce, One Commerce Way, Building 4, Little Rock, AR. Reservations may be made by calling 501-682-1846.

Training Location

Cancellation 

Cancellations may be made up until the day of the class, but if attendance is not canceled, the Department will be held responsible for full payment of registration fees. 

Classes may be rescheduled due to low numbers of enrollees or inclement weather. The Governor’s Inclement Weather Policy is followed by TSS OPM Training on any class days affected by inclement weather. If a class is canceled due to low enrollment or inclement weather, enrollees will be enrolled for the next scheduled class or a later date if more convenient. No additional fees will be charged.

Special Training Programs

TSS OPM Training encourages all employees to participate in regularly scheduled classes. However, a Department/Division may request a particular program be scheduled for only the employees of that specific Department/Division, provided that the request meets a specific need that cannot be met using the regular course schedule or is necessary because of specific personnel issues related to the Department/Division.

All special training programs must be approved by the TSS OPM Training Manager. Special training programs must be courses offered in the regular course catalog, unless otherwise approved by the TSS OPM Training Manager.

Required Supervisory Training

  • Hiring Talent
  • HRkansas for Supervisors
  • Interpersonal Communication 
  • You’ve Got Problems, We’ve Got Solutions

Course Catalog & Suggested Courses

TSS OPM Training wants to hear suggestions from state departments about new course offerings and feedback about current courses. Please contact OPM.Training@dfa.arkansas.gov with any suggestions you may have.

Vendor Number for Training

9909140003

Contact Information:

TSS OPM Training,
1 Commerce Way, Building #4, Suite 205
Little Rock, AR 72202
Phone number: (501) 682-1846
Email Address: OPM.Training@dfa.arkansas.gov

EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

Scroll to Top