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Call Center Information: Frequent Questions | Policy

Call Center Contact Information

Phone Contact

501.682.HELP (4357) Option 3
1.800.435.7989 Option 3

A Call Center representative will answer your call. If the representative is unable to answer your question or resolve your problem, then it will be logged in the Call Center database and assigned to a technician.

Email Contact

24 hours a day
DIS.CallCenter@arkansas.gov

Please include your phone number and agency.

A Call Center representative will reply to your email message within 24 hours. If the representative is unable to answer your question, it will be logged into the Call Center database and assigned to a technician.

Assistance Request Form Contact

To send your information through this website:
The information you enter into the web form will actually be sent to the Call Center via email message. A Call Center representative will reply to your email message within 24 hours. If the representative cannot answer your question, then it will be logged into the Call Center database and assigned to a technician.

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