Procurement

ARBUY HELP DESK for STATE USERS

ARBuy Help Desk for State Users
888-472-9102
Epro-support@Periscopeholdings.com

ARBuy Help Desk for Vendors
888-242-7020
Supplier-support@Periscopeholdings.com

State Users can get assistance with:

Refer vendors here for assistance with:

  • Searching and navigating in the system.
  • Creating PRs, Solicitations, Contracts (MBPOs).
  • Purchasing in Marketplace.
  • Search for bid opportunities.
  • Submitting a bid or proposal.
  • Locating an MBPO or PO.
  • Any other system-related questions.
  • A Password Reset request.

ARBUY SUPPORT CALL CENTER FOR
ADMINISTRATIVE ASSISTANCE

ARBUY SUPPORT
501-682-8888
ARBuySupport@Arkansas.gov

State users can get assistance with:

Administrative Maintenance requests:*

  • Changes/additions/deletions to User Profiles, Approval Paths, or Org-Dept-Loc/Addresses.
  • Creating new UNSPSC numbers
  • User Password Resets
  • Other Arkansas-specific questions, typically when referred by EPro-Support@Periscopeholdings.com

*Only your department Security Liaison or Agency Approving Official are authorized to make Administrative Maintenance requests.

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