Administration
Name | Title | Phone | |
Grant Wallace | Director | grant.wallace@arkansas.gov | 501-682-5500 |
Amanda Land | Deputy Director | amanda.land@arkansas.gov | 501-682-5500 |
Denise Flake | Chief Customer Experience Officer | denise.flake@arkansas.gov | 501-682-5500 |
Stella Greene | Benefits Manager | stella.greene@arkansas.gov | 501-682-5500 |
Janella Deville | Benefits Coordinator | janella.deville@arkansas.gov | 501-682-5500 |
Accounting Operations
Name | Title | Phone | |
Skochu Fields | Accounting Operations Manager | skochu.fields@arkansas.gov | 501-682-5500 |
Katelyn Young | Accounting Coordinator | katelyn.young@arkansas.gov | 501-682-5500 |
Amber Hancock | Research Project Analyst | amber.hancock@arkansas.gov | 501-682-5500 |
Accounts Payable and Receivable
Name | Phone | |
Ciliccia Bell | ciliccia.bell@arkansas.gov | 501-682-5500 |
Jasmine Bridges | jasmine.bridges@arkansas.gov | 501-682-5500 |
Collections
Name | Title | Phone | |
Janet Hall | Research Project Analyst | janet.hall@arkansas.gov | 501-682-5500 |
Penny Shaw | Research Project Analyst | penny.shaw@arkansas.gov | 501-682-5500 |
Amber Hancock | Research Project Analyst | amber.hancock@arkansas.gov | 501-682-5500 |
Member Services
Name | Title | Phone |
Cindy Russom | Benefits Analyst | 1-877-815-1017 |
Donald Alexander | Benefits Analyst | 1-877-815-1017 |
Kimberly Williams | Benefits Analyst | 1-877-815-1017 |
Shawn Hills | Benefits Analyst | 1-877-815-1017 |
Cache Tatum | Benefits Analyst | 1-877-815-1017 |
Shelay Biley | Benefits Analyst | 1-877-815-1017 |
Lisa Driggers | Benefits Analyst | 1-877-815-1017 |
Felicia Reed | Benefits Analyst | 1-877-815-1017 |
Tionna French | Benefits Analyst | 1-877-815-1017 |
Alisha Phillips | Benefits Analyst | 1-877-815-1017 |
Post-Employment
Name | Title | Phone | |
Louise Mann | Program Supervisor | louise.mann@arkansas.gov | 877-815-1017 |
Voluntary Products
Name | Title | Phone | |
Eric Hafer | Program Supervisor | eric.hafer@arkansas.gov | 877-815-1017 |
Compliance
Name | Title | Phone | |
Adrea Walker | Internal Compliance Benefits | adrea.walker@arkansas.gov | 501-682-5500 |
Krista Grafe | Customer Experience Supervisor | krista.grafe@arkansas.gov | 501-682-5500 |
Jay Bir | Program Coordinator | jay.bir@arkansas.gov | 501-682-5500 |
Auditing
Name | Title | Phone | |
Shay Burleson | Benefits Specialist/Rx | shay.burleson@arkansas.gov | 501-682-5500 |
EBRx
Name | Title | Phone | |
LeeAnna Graham | Onsite Pharmacist | leeanna.graham@arkansas.gov | 855-757-9526 |
Kristen Belew | Onsite Pharmacist | kristen.belew@arkansas.gov | 501-682-5507 |
Sherry Byrant | Pharmacy Services | sherry.bryant@arkansas.gov | 855-757-9526 |
Colonial Life
Name | Title | Phone | |
Sylvia Landers | Life Insurance Representative | sylvia.landers@arkansas.gov | 877-815-1017 |