Administration
| Name | Title | Phone | |
| Grant Wallace | Director | grant.wallace@arkansas.gov | 501-682-5500 |
| Amanda Land | Deputy Director | amanda.land@arkansas.gov | 501-682-5500 |
| Denise Flake | Chief Customer Experience Officer | denise.flake@arkansas.gov | 501-682-5500 |
| Stella Greene | Benefits Manager | stella.greene@arkansas.gov | 501-682-5500 |
| Janella Deville | Benefits Coordinator | janella.deville@arkansas.gov | 501-682-5500 |
Accounting Operations
| Name | Title | Phone | |
| Skochu Fields | Accounting Operations Manager | skochu.fields@arkansas.gov | 501-682-5500 |
| Katelyn Young | Accounting Coordinator | katelyn.young@arkansas.gov | 501-682-5500 |
| Amber Hancock | Research Project Analyst | amber.hancock@arkansas.gov | 501-682-5500 |
Accounts Payable and Receivable
| Name | Phone | |
| Ciliccia Bell | ciliccia.bell@arkansas.gov | 501-682-5500 |
| Jasmine Bridges | jasmine.bridges@arkansas.gov | 501-682-5500 |
Collections
| Name | Title | Phone | |
| Janet Hall | Research Project Analyst | janet.hall@arkansas.gov | 501-682-5500 |
| Penny Shaw | Research Project Analyst | penny.shaw@arkansas.gov | 501-682-5500 |
| Amber Hancock | Research Project Analyst | amber.hancock@arkansas.gov | 501-682-5500 |
Member Services
| Name | Title | Phone |
| Cindy Russom | Benefits Analyst | 1-877-815-1017 |
| Donald Alexander | Benefits Analyst | 1-877-815-1017 |
| Kimberly Williams | Benefits Analyst | 1-877-815-1017 |
| Shawn Hills | Benefits Analyst | 1-877-815-1017 |
| Cache Tatum | Benefits Analyst | 1-877-815-1017 |
| Shelay Biley | Benefits Analyst | 1-877-815-1017 |
| Lisa Driggers | Benefits Analyst | 1-877-815-1017 |
| Felicia Reed | Benefits Analyst | 1-877-815-1017 |
| Tionna French | Benefits Analyst | 1-877-815-1017 |
| Alisha Phillips | Benefits Analyst | 1-877-815-1017 |
Post-Employment
| Name | Title | Phone | |
| Louise Mann | Program Supervisor | louise.mann@arkansas.gov | 877-815-1017 |
Voluntary Products
| Name | Title | Phone | |
| Eric Hafer | Program Supervisor | eric.hafer@arkansas.gov | 877-815-1017 |
Compliance
| Name | Title | Phone | |
| Adrea Walker | Internal Compliance Benefits | adrea.walker@arkansas.gov | 501-682-5500 |
| Krista Grafe | Customer Experience Supervisor | krista.grafe@arkansas.gov | 501-682-5500 |
| Jay Bir | Program Coordinator | jay.bir@arkansas.gov | 501-682-5500 |
Auditing
| Name | Title | Phone | |
| Shay Burleson | Benefits Specialist/Rx | shay.burleson@arkansas.gov | 501-682-5500 |
EBRx
| Name | Title | Phone | |
| LeeAnna Graham | Onsite Pharmacist | leeanna.graham@arkansas.gov | 855-757-9526 |
| Kristen Belew | Onsite Pharmacist | kristen.belew@arkansas.gov | 501-682-5507 |
| Sherry Byrant | Pharmacy Services | sherry.bryant@arkansas.gov | 855-757-9526 |
Colonial Life
| Name | Title | Phone | |
| Sylvia Landers | Life Insurance Representative | sylvia.landers@arkansas.gov | 877-815-1017 |
