Employee Benefits

Administration

NameTitleEmailPhone
Jake BleedDirectorjake.bleed@dfa.arkansas.gov501-682-5500
Shalada TolesDeputy Directorshalada.toles@dfa.arkansas.gov501-682-5500
Jessica WelchExecutive Assistantjessica.welch@dfa.arkansas.gov501-683-0636
Drake RodriguezQuality Assurance Coordinatordrake.rodriguez@dfa.arkansas.gov501-682-6532
Janella DevilleBenefits Analystjanella.deville@dfa.arkansas.gov501-682-5500

Accounting Operations

NameTitleEmailPhone
Jennifer GossAccounting Operations Managerjennifer.goss@dfa.arkansas.gov501-685-5510
Megan WeickAccounting Coordinatormegan.weick@dfa.arkansas.gov501-683-0196
Jesse Jonesjesse.jones@dfa.arkansas.gov

Accounts Payable

NameTitleEmailPhone
Ciliccia BellResearch Project Analystciliccia.bell@dfa.arkansas.gov501-682-5509
Jasmine BridgesResearch Project Analystjasmine.bridges@dfa.arkansas.gov501-683-0193
Denise KarriemResearch Project Analystdenise.karriem@dfa.arkansas.gov501-683-0194

Accounts Receivable

NameTitleEmailPhone
Missy VancilResearch Project Analystann.vancil@dfa.arkansas.gov501-683-5762

Collections

NameTitleEmailPhone
Janet HallResearch Project Analystjanet.hall@dfa.arkansas.gov501-683-0582
Penny ShawResearch Project Analystpenny.shaw@dfa.arkansas.gov501-683-5761

Member Services

1-877-815-1017

NameTitle
Lori WellsBenefits Analyst
Cindy RussomBenefits Analyst
Donald AlexanderBenefits Analyst
Eric HaferBenefits Analyst
Fran AdamsBenefits Analyst
Kevin VinesBenefits Analyst
Kimberly WilliamsBenefits Analyst
Renee SheppardBenefits Analyst
Shawn HillBenefits Analyst

Post-Employment

NameTitleEmailPhone
Louise MannProgram Supervisorlouise.mann@dfa.arkansas.gov501-683-5193

Voluntary Products

NameTitleEmailPhone
Tyronda TillmanProgram Supervisortyronda.tilman@dfa.arkansas.gov501-682-5581

Compliance

NameTitleEmailPhone
Laura ThompsonCompliance Officerlaura.thompson@dfa.arkansas.gov501-682-5501
Adrea WalkerInternal Compliance Benefitsadrea.walker@dfa.arkansas.gov501-683-5689
Krista GrafeDocumentation Analystkrista.grafe@dfa.arkansas.gov501-682-5504

Appeals

NameTitleEmailPhone
Sharnice WebbBenefits Specialist/Appealssharnice.webb@dfa.arkansas.gov1 (877) 815-1017 option 1

Auditing

NameTitleEmailPhone
Shay BurlesonBenefits Specialist/Rxshay.burleson@dfa.arkansas.gov501-682-5926

Correspondence

NameTitleEmailPhone
Brittany ScottCorrespondencebrittany.scott@dfa.arkansas.gov501-683-0620

EBRx

NameTitleEmailPhone
Micah BardAssistant Directormicah.bard@dfa.arkansas.gov501-682-6130
Peggy RobinsonPharmacy Servicespeggy.robinson@dfa.arkansas.gov501-683-7756
Sherry BryantPharmacy Servicessherry.bryant@dfa.arkansas.gov501-682-5983

Colonial Life

NameTitleEmailPhone
Sylvia LandersLife Insurance Representativesylvia.landers@dfa.arkansas.gov501-683-3151

Legal Counsel

NameTitleEmailPhone
Lauren BallardAttorneylauren.ballard2@dfa.arkansas.gov501-682-1567
EXCELLENCE & EXPEDIENCE
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