Employee Benefits
Administration

NameTitleEmailPhone
Laura ThompsonChief Operating Officerlaura.thompson@arkansas.gov501-682-5500
Jessica WelchExecutive Assistantjessica.welch@arkansas.gov501-682-5500
China DaultonAccounting Operations Managerchina.daulton@arkansas.gov501-682-5500
Denise FlakeOperations Service Managerdenise.flake@arkansas.gov 501-682-5500
Janella DevilleBenefits Coordinatorjanella.deville@arkansas.gov501-682-5500
Accounting Operations

NameTitleEmailPhone
Skochu FieldsAccounting Operations Managerskochu.fields@arkansas.gov501-682-5500
Katelyn YoungAccounting Coordinator katelyn.young@arkansas.gov501-682-5500
Amber HancockResearch Project Analystamber.hancock@arkansas.gov501-682-5500
Accounts Payable and Receivable

NameEmailPhone
Sriyani Rodrigosriyani.rodrigo@arkanasas.gov501-682-5500
Ciliccia Bellciliccia.bell@arkansas.gov501-682-5500
Jasmine Bridgesjasmine.bridges@arkansas.gov501-682-5500
Collections

NameTitleEmailPhone
Janet HallResearch Project Analystjanet.hall@arkansas.gov501-682-5500
Penny ShawResearch Project Analystpenny.shaw@arkansas.gov501-682-5500
Amber HancockResearch Project Analystamber.hancock@arkansas.gov 501-682-5500
Member Services

NameTitlePhone
Cindy RussomBenefits Analyst1-877-815-1017
Donald AlexanderBenefits Analyst1-877-815-1017
Fran AdamsBenefits Analyst1-877-815-1017
Kimberly WilliamsBenefits Analyst1-877-815-1017
Shawn HillsBenefits Analyst1-877-815-1017
Cache TatumBenefits Analyst1-877-815-1017
Shelay BileyBenefits Analyst1-877-815-1017
Lisa DriggersBenefits Analyst1-877-815-1017
Felicia ReedBenefits Analyst1-877-815-1017
Tionna FrenchBenefits Analyst1-877-815-1017
Alisha PhillipsBenefits Analyst1-877-815-1017
Post-Employment

Name TitleEmailPhone
Louise MannProgram Supervisorlouise.mann@arkansas.gov877-815-1017
Voluntary Products

NameTitleEmailPhone
Eric HaferProgram Supervisoreric.hafer@arkansas.gov 877-815-1017
Compliance

NameTitleEmailPhone
Adrea WalkerInternal Compliance Benefitsadrea.walker@arkansas.gov501-682-5500
Krista GrafeDocumentation Analystkrista.grafe@arkansas.gov501-682-5500
Jay BirProgram Coordinatorjay.bir@arkansas.gov501-682-5500
Auditing

NameTitleEmailPhone
Shay BurlesonBenefits Specialist/Rxshay.burleson@arkansas.gov501-682-5500
EBRx

NameTitleEmailPhone
Oktawia DeYoung, PharmDPharmacy Specialistoctawia.deyoung@arkansas.gov855-757-9526
Peggy RobinsonPharmacy Servicespeggy.robinson@arkansas.gov855-757-9526
Sherry ByrantPharmacy Servicessherry.bryant@arkansas.gov 855-757-9526
Colonial Life

NameTitleEmailPhone
Sylvia LandersLife Insurance Representativesylvia.landers@arkansas.gov877-815-1017
Legal Counsel

NameTitleEmailPhone
Lauren BallardAttorneylauren.ballard@arkansas.gov501-682-5500