Administration
Name | Title | Phone | |
Jake Bleed | Director | jake.bleed@arkansas.gov | 501-682-5500 |
Shalada Toles | Deputy Director | shalada.toles@arkansas.gov | 501-682-5500 |
Laura Thompson | Chief Operating Officer | laura.thompson@arkansas.gov | 501-682-5500 |
Jennifer Goss | Controller | jennifer.goss@arkansas.gov | 501-682-5500 |
Jessica Welch | Executive Assistant | jessica.welch@arkansas.gov | 501-683-5500 |
Drake Rodriguez | Quality Assurance Coordinator | drake.rodriguez@arkansas.gov | 501-682-5500 |
Denise Flake | Operations Service Manager | denise.flake@arkansas.gov | 501-682-5500 |
Janella Deville | Benefits Coordinator | janella.deville@arkansas.gov | 501-682-5500 |
Accounting Operations
Name | Title | Phone | |
Jesse Jones | Research Project Analyst | jesse.jones@arkansas.gov | 501-682-5500 |
Accounts Payable and Receivable
Name | Title | Phone | |
Sriyani Rodrigo | Accountant II | sriyani.rodrigo@arkanasas.gov | 501-682-5500 |
Ciliccia Bell | Research Project Analyst | ciliccia.bell@arkansas.gov | 501-682-5500 |
Jasmine Bridges | Research Project Analyst | jasmine.bridges@arkansas.gov | 501-682-5500 |
Denise Karriem | Research Project Analyst | denise.karriem@arkansas.gov | 501-682-5500 |
Collections
Name | Title | Phone | |
Janet Hall | Research Project Analyst | janet.hall@arkansas.gov | 501-682-5500 |
Penny Shaw | Research Project Analyst | penny.shaw@arkansas.gov | 501-682-5500 |
Member Services
1-877-815-1017
Name | Title |
Cindy Russom | Benefits Analyst |
Donald Alexander | Benefits Analyst |
Fran Adams | Benefits Analyst |
Kimberly Williams | Benefits Analyst |
Shawn Hill | Benefits Analyst |
Cache Tatum | Benefits Analyst |
Shelay Biley | Benefits Analyst |
Lisa Driggers | Benefits Analyst |
Post-Employment
Name | Title | Phone | |
Louise Mann | Program Supervisor | louise.mann@arkansas.gov | 877-815-1017 |
Voluntary Products
Name | Title | Phone | |
Eric Hafer | Program Supervisor | eric.hafer@arkansas.gov | 877-815-1017 |
Compliance
Name | Title | Phone | |
Adrea Walker | Internal Compliance Benefits | adrea.walker@arkansas.gov | 501-682-5500 |
Krista Grafe | Documentation Analyst | krista.grafe@arkansas.gov | 501-682-5500 |
Appeals
Name | Title | Phone | |
Sharnice Webb | Benefits Specialist/Appeals | sharnice.webb@arkansas.gov | 877-815-1017 |
Auditing
Name | Title | Phone | |
Shay Burleson | Benefits Specialist/Rx | shay.burleson@arkansas.gov | 501-682-5500 |
Correspondence
Name | Title | Phone | |
Correspondence | 501-682-5500 |
EBRx
Name | Title | Phone | |
Oktawia DeYoung, PharmD | Pharmacy Specialist | octawia.deyoung@arkansas.gov | 855-757-9526 |
Peggy Robinson | Pharmacy Services | peggy.robinson@arkansas.gov | 855-757-9526 |
Sherry Bryant | Pharmacy Services | sherry.bryant@arkansas.gov | 855-757-9526 |
Colonial Life
Name | Title | Phone | |
Sylvia Landers | Life Insurance Representative | sylvia.landers@arkansas.gov | 877-815-1017 |
Legal Counsel
Name | Title | Phone | |
Lauren Ballard | Attorney | lauren.ballard2@arkansas.gov | 501-682-5500 |