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RESIDENTIAL CARE SHIFT SUPERVISOR

The Residential Care Shift Supervisor is responsible for supervising and coordinating activities for residential care programs. This position is governed by state and federal

Class Code:

M081C

Job Grade:

GS03

Special Job Requirements:

None

Typical Functions:

Supervises as small to medium staff by establishing work schedules, assigning specific duties, providing clear, explicit, and detailed instructions, and monitoring and reviewing the work on a regular basis to ensure adherence to instructions, deadlines, proper procedures or protocols, and the delivery of services to clients. Develops procedures for residential program operation and implements procedures through information dissemination, in-service training, and staff meetings. Monitors the operation of residential care program(s) by reviewing daily log entries, daily census reports, activity reports, shift summaries, and periodic observation of cottage activities, to ensure that policies and procedures are followed, clients receive training, individualized program plans are met, schedules are followed, and documentation meets federal regulations; Monitors and evaluates the effectiveness of program(s) to ensure clients’ needs are met. Counsels with and advises staff, parents, and clients to resolve personal or behavioral problems; explains work policies, procedures, and guidelines, and identifies the characteristics and impact of situations to formulate solutions to work-related problems. Resolves client and staff problems by hearing and reading complaints and investigation reports, making decisions, and taking corrective actions. Conducts staff meetings to review behavior problems and general concerns and intervenes in crisis situations. Conducts inspections of the campus and residential living areas for cleanliness, fire and security hazards, physical appearance, operation, and takes corrective actions, as necessary. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of supervisory practices and procedures. Knowledge of human behavior and performance. Knowledge of state and federal laws and regulations regarding youthful offenders and/or the developmentally disabled. Knowledge of clients served behavior programs. Ability to plan, organize, and direct the work of lower-level supervisors and/or subordinates. Ability to direct, monitor, and evaluate residential care programs. Ability to develop and implement new and/or revised residential care programs. Ability to inspect facilities and recommend appropriate corrective action. Ability to interpret laws, regulations, policies, and procedures. Ability to prepare and present oral and written information and reports.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in special education, psychology, or a related field; plus three years of work experience in residential care in an institutional or community-based program environment, including one year in a leadership or supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:

None

Exempt:

N
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