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The Public Assistance Investigator is responsible for conducting field investigations to obtain evidence of various program fraud or abuse. This position is governed by

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Special Job Requirements:


Typical Functions:

Reviews existing referrals and case files, and notes discrepancies or possible violations to perform preliminary investigations of alleged fraud cases, concerning food stamps, Transitional Employment Assistance, AFDC, Medicaid, client abuse, or employee misconduct. Conducts field investigations of alleged fraud cases by locating and interviewing witnesses, obtaining sworn statements, verifying existing information, and interviewing alleged offender. Compiles evidence and prepares technical reports including exhibits and sworn statements, and submits to prosecuting attorney to assist in prosecuting recipients who knowingly committed fraud. Provides technical assistance to field office staff on a case by case basis by interpreting policies and procedures and discussing problems. Testifies in court as an expert witness. Attends certification classes for Arkansas Crime Information Center (ACIC) terminal operations. Presents required and/or specialized training programs for schools, civic, and/or other groups. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of investigative techniques involved in locating individuals and/or in determining the facts of a matter. Ability to plan, organize, and oversee the work of others. Ability to prepare, present, and review oral and written information and materials. Ability to record, compile, and present evidence. Ability to research, interpret, and apply state and federal laws and departmental policies and procedures. Ability to investigate, observe, and follow up on leads or relevant material.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree social work, sociology, or a related field; plus one year of experience in investigative work or within a social service program. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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