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The Internal Affairs Manager is responsible for directing the Internal Affairs investigation activities, managing the agency Background Investigation Program, and supervising agency drug testing

Class Code:


Job Grade:


Special Job Requirements:

Twenty-four hour on-call duty and occasional in-state travel required.

Typical Functions:

Manages the agency Internal Affairs Investigation Program, and supervises a small professional administrative support staff by interviewing applicants and recommending hire, assigning and reviewing work, resolving work problems, training /new employees, and evaluating the performance of incumbents. Reviews reports and allegations, assigns investigator to case, monitors progress, and provides guidance to investigator, as necessary, and serves as liaison by coordinating investigations with other state and federal investigative agencies, as required. Oversees inmate disciplinary operations, including reviewing hearing recordings and documentation, providing guidance to disciplinary committee, and reviewing inmate appeals to ensure due process. Manages the agency Background Investigation Program and advises director of intelligence information obtained, informing the director of incidents or violations of agency policy. Supervises the agency drug testing program and staff, negotiates annual drug testing budget, and manages the Certified Law Enforcement Program. Serves as member of emergency response team, participates in escape chase until apprehension, provides security to authorized groups visiting the unit, and authorizes issuance of ammunition, weapons, and vehicles. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of supervisory practices and procedures. Knowledge of state and federal laws and regulations governing correctional institutions. Knowledge of investigation and interviewing techniques and methods. Knowledge of correctional security department policies and procedures and other public safety methods and techniques. Knowledge of investigative techniques, practices and procedures. Knowledge of state and federal law and regulations governing correctional institutions and parole services. Ability to plan, organize, oversee work of subordinates, and present written and oral reports. Ability to conduct investigations to determine compliance with laws and regulations. Ability to operate Arkansas Crime Information Center (ACIC) and National Crime Information Center (NCIC) terminal. Ability to analyze information and compile reports. Ability to maintain logs and files. Ability to patrol areas and monitor various transmissions to aid in the search of escaped inmates.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in criminal justice or related field; plus three years of criminal justice and investigation experience, including one year in a supervisory capacity.

Required Certificates:

Must be licensed as Certified Special Police Officer by the Commission on Law Enforcement Standards and Training in accordance with ACA 12-9-106. Must possess a valid Arkansas driver’s license.


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