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HEALTH SERVICES SPECIALIST I

The Health Services Specialist I is responsible for maintaining local health unit records, updating files, receiving and accounting for fees, and assisting the public. This position is governed by state and federal laws and agency/institution policy.

Class Code:

L083C

Job Grade:

GS03

Special Job Requirements:

None

Typical Functions:

Receives training on how to complete Health Department records on health services eligibility criteria and agency procedures. Interviews clients to obtain financial, insurance, and personal data to initiate or update patient records. Receives and records fees and balances cash against receipts issued. Answers and screens phone calls, schedules clinic appointments, and receives and routes patients. Evaluates client data within established guidelines to determine client eligibility for health services. Maintains security for and issues supplemental food vouchers according to instructions and defined procedures. Enters billing data to client accounts to update financial records. Receives birth and death certificates, verifies information, and records information in appropriate register. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of general office practices. Ability to understand and prepare oral and written material and information. Ability to perform basic mathematical calculations. Ability to maintain filing systems. Ability to answer the telephone, greet clients, and provide assistance and information. Ability to operate standard office equipment.

Minimum Qualifications:

The formal education equivalent of a high school diploma.Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:

None

Exempt:

N
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