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HEALTH INFO TECH OPER & TECH OFFICER

The Health Information Technology Operations and Technical Officer is responsible for the agency’s operations management duties for the States Health Alliance for Records Exchange

Class Code:

G241C

Job Grade:

GS09

Special Job Requirements:

FEDERAL FUNDED position SPECIAL requirements listed below: The Health Information Technology Operations & Technical Officer is a grant position with the Arkansas Insurance Department Division of Rate Review. This position will monitor daily the official

Typical Functions:

Oversees the overall development and maintenance of the SHARE services to include the development of the budget for infrastructure and developing long term replacement strategies for technical solutions, including the technical architecture of SHARE, policies related to data quality and control, and development of Request for Proposals for vendor solutions and services. Develops business plans for the sustainability of the SHARE network. Serves as the Chief Operating Officer of the agency and serves as a member of the agency’s executive staff by developing, executing, and managing special projects as assigned by the Agency Director in order to accomplish agency strategic plans, goals, vision, mission, and values. Manages and directs the activities of the agency staff and provides management support and assistance to collaborating partners including formulating goals and objectives, implementing policies and procedures, and evaluating the effectiveness of the work activities. Directs the activities of divisional personnel by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, and evaluating performance. Monitors all federal and state legislation affecting health related information technology. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws and policies pertaining to medical health information technology systems. Knowledge of principles and practices of human resources, organizational, and fiscal management. Knowledge of state budgetary, human resources, and purchasing procedures. Knowledge of information technology systems including data auditing, quality control, network and systems design. Ability to respond to inquiries or complaints from partners, regulatory agencies, or members of the health care community. Ability to organize and present clear and concise oral and written reports of findings and recommendations. Ability to define problems, collect data, establish facts and create solutions. Ability to provide information, instructions, and technical guidance related to medical health information technology systems. Ability to establish and maintain working relationships with others. Ability to establish comprehensive organizational systems and programs and to direct operations. Ability to estimate cost, time, manpower, equipment, and materials required to support plans/operations. Ability to analyze the impact or effectiveness of current programs or proposed programs/services.

Minimum Qualifications:

The formal equivalent of a bachelors degree in business administration, information technology, public administration, healthcare administration, public health or a related field; plus six years of experience in operational management, technology based project management, network and/or IT systems designs, specifically at an operational level, including four years in a professional managerial capacity including resource management. OR The formal equivalent of a masters degree in business administration, information technology, public administration, healthcare administration, public health or a related field; plus four years of experience in operational management, technology based project management, network and/or IT systems designs, specifically at an operational level, including two years in a professional managerial capacity including resource management. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:

None

Exempt:

E
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