Supervises a medium to large staff by interviewing and hiring, providing training opportunities, scheduling work assignments and evaluating the performance of incumbents, and reviewing and approving administrative actions. Manages agency human resource functions, prepares new employee hire packets, oversees employee payroll processing and fringe benefits, and maintains employee personnel records. Coordinates quality assurance reviews with staff to ensure Medicaid audit procedures are in compliance with state and federal regulations. Identifies internal operating policies and procedures and program impact and advises on audit analyses and recommendations. Initiates corrective actions and revisions and provides technical directions and administrative support to staff and medical providers in relations to audit findings. Participates in the establishment of goals, objectives, and short and long-range planning related to Medicaid fraud investigations and audit controls. Assists agency director in fostering team development and audit productivity. Serves as a contact person to the general public, medical providers, and other state agencies in regard to Medicaid complaints and inquiries. Organizes, arranges, and attends, when necessary, training, conferences, seminars, and meetings. Performs other duties as assigned.