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DHS PROCESS IMPROVEMENT DIRECTOR

The DHS Process Improvement Director works under general direction and is responsible for planning and directing the operations of programs in the Department of Human Services (DHS). This position is governed by state and federal laws and agency policy.

Class Code:

G277C

Job Grade:

GS13

Special Job Requirements:

None

Typical Functions:

Organizes and prioritizes critical issues and required information for the executive to facilitate efficient decision making.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws and regulations governing client rights.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in general business, sociology, or a related field; plus six years of progressively more responsible experience in program development and administration or a related field, including three years in a professional management capacity.

Required Certificates:

Exempt:

E
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