Supervises a certified law enforcement security staff by interviewing and selecting applicants, assigning and reviewing work, training or arranging training opportunities, evaluating the performance of incumbents and resolving work or schedule problems. Participates with management in developing the building, transportation, employee and customer safety and security operations, plans, policies and procedures for the Revenue Division by identifying and analyzing tangible and intangible issues, threats and scenarios, recommending proactive measures, defining needed actions and monitoring and evaluating processes; assists in the purchase, implementation and placement of security cameras and other items, monitors security camera activities and accesses videos as needed. Performs building and grounds observations for violators and unauthorized persons, takes corrective actions for minor violations, and coordinates with local law enforcement agencies for more serious violations or prisoner transfers. Responds to requests for assistance from Revenue Division employees regarding unruly customers or security problems. Provides armed security and transportation to Revenue Division employees when transporting money to local banks for deposit and develops/revises security procedures. Coordinates internal and criminal investigations of incidents and preparation of written reports, oversees activities of staff with the lead investigator for local law enforcement on criminal investigations, and may provide testimony in criminal, civil, and administrative hearings concerning investigation findings. Assists in the development and review of the Revenue Division Emergency Action Plan (EAP) working closely with the EAP Coordinator to ensure compliance with state and local laws, and ensures personnel receive appropriate and up-to-date training for implementation of the EAP. Serves as a translator and interpreter for any second language speaking customers in person or via telephone for all Revenue offices and oversees the daily opening and closing of the Revenue offices. Performs other duties as assigned.