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DFA REVENUE SECURITY SUPERVISOR

The Department of Finance and Administration (DFA) Revenue Security Supervisor is responsible for overseeing the activities of a staff responding to security requests from

Class Code:

T106C

Job Grade:

GS09

Special Job Requirements:

Proficiency with firearms, exposure to danger, and driving a vehicle or travel within Pulaski County are required.

Typical Functions:

Supervises a certified law enforcement security staff by interviewing and selecting applicants, assigning and reviewing work, training or arranging training opportunities, evaluating the performance of incumbents and resolving work or schedule problems. Participates with management in developing the building, transportation, employee and customer safety and security operations, plans, policies and procedures for the Revenue Division by identifying and analyzing tangible and intangible issues, threats and scenarios, recommending proactive measures, defining needed actions and monitoring and evaluating processes; assists in the purchase, implementation and placement of security cameras and other items, monitors security camera activities and accesses videos as needed. Performs building and grounds observations for violators and unauthorized persons, takes corrective actions for minor violations, and coordinates with local law enforcement agencies for more serious violations or prisoner transfers. Responds to requests for assistance from Revenue Division employees regarding unruly customers or security problems. Provides armed security and transportation to Revenue Division employees when transporting money to local banks for deposit and develops/revises security procedures. Coordinates internal and criminal investigations of incidents and preparation of written reports, oversees activities of staff with the lead investigator for local law enforcement on criminal investigations, and may provide testimony in criminal, civil, and administrative hearings concerning investigation findings. Assists in the development and review of the Revenue Division Emergency Action Plan (EAP) working closely with the EAP Coordinator to ensure compliance with state and local laws, and ensures personnel receive appropriate and up-to-date training for implementation of the EAP. Serves as a translator and interpreter for any second language speaking customers in person or via telephone for all Revenue offices and oversees the daily opening and closing of the Revenue offices. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of surveillance and investigative techniques and products. Knowledge of state and federal criminal codes. Knowledge of supervisory principles and practices. Knowledge of Microsoft Suite and its related applications. Ability to direct activities related to buildings and grounds patrol, surveillance, incident investigations, and state and federal code enforcement. Ability to develop, monitor and assess security and safety operations, policies and procedures. Ability to prepare and present oral and written information and reports and maintain records. Ability to communicate effectively orally and in writing. Ability to effectively use a personal computer and related software. Ability to use surveillance products. Ability to restrain or subdue unruly persons, perform investigations and make arrests. Ability to record, compile, and present evidence. Ability to plan and direct the security operations and staff activities. Ability to successfully complete firearms training. Ability to operate a motor vehicle.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in criminal justice, public administration, political science or a related field; plus five years of experience in law enforcement, including two years in a supervisory capacity.

Required Certificates:

Must be currently certified as an Intermediate or higher level Law Enforcement Officer by the Commission on Law Enforcement Standards and Training in accordance with ACA 12-9-106. Must possess a valid Arkansas driver’s license.

Exempt:

E
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