Meets with parolee/probationer during initial office visit, explains the rules, regulations, and conditions of parole or probation, establishes the frequency of office visits, obtains parolees/probationers signature on required documents, and completes all required DCC forms. Counsels parolee/probationers and evaluates their needs. Makes referrals to various public and private agencies for assistance in specific areas such as substance abuse counseling and treatment, employment, education, and various human services. Collects and monitors supervision fees in accordance with established policy and procedures. Creates chronological records and maintains history of contacts with parolees/probationers. Maintains all required records and prepares reports. Administers board of correction or court ordered and random drug tests and writes violation warrants on parolee/probationer when results are positive. Conducts parole/probation violation investigations by researching criminal activity and technical violations, writes summary of investigation and submits to the Board of Parole or court to assist with parole/probation decisions. Contacts appropriate authority to issue warrants for arrest, serves warrants and make arrests when warranted. Attends revocation hearings, presents evidence, and serves as a witness to prove violations. Makes home and community visits to verify parolee/probationer adherence to conditions of parole/probation and to assist in making the community adjustment process. Prepares and submits monthly caseload and activity reports. Submits progress reports to other states on summarizing the behavior, residence, and employment information for interstate compact parolee/probationers being supervised by Arkansas under their supervision. Performs other duties as assigned.