Reviews policies, procedures, regulations, and conditions of parole or probation and establishes the frequency of office visits. Observes and may participate with the counseling of parolees/probationers during office visits and refers them to various agencies for assistance such as substance abuse counseling and treatment, employment, education, and human services Maintains chronological history of contacts with parolees/probationers and/or actions taken related to parole or probation records and prepare reports. Makes home and community visits to verify parole/probation information and recommends follow-up visits if parolees/probationers are adhering to conditions of parole/probation and to assist them with the community adjustment process. Assists in the administering of board or court-ordered and random drug tests on parolees/probationers and observes or assists in writing parole violation warrants or probation violation reports when test results are positive. Observes the serving of warrants, making arrests of parole violators, or assists in the contacting of the appropriate authority to issue warrants for the arrest of probation violators. May assist in parole/probation violation investigations by providing support in researching criminal activity and technical violations and assists in the writing of the summary of the investigation. May observe or assist in submitting progress reports to other states regarding the behavior, residence, and employment information of interstate compact parolees/probationers being supervised by Arkansas under their supervision Performs other duties as assigned.