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The Civil Rights and Employee Relations Coordinator is responsible for ensuring civil rights compliance, processing employee grievances, and conducting investigations related to allegations of

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Special Job Requirements:


Typical Functions:

Supervises and provides direction to staff by hiring, training, and evaluating the performance of incumbents. Schedules and conducts civil rights reviews of programs receiving federal and state funds to ensure compliance with state and federal program guidelines Implements and conducts all facets of the employee grievance process to include accepting and making determinations of grievance magnitude, preparing the case file, scheduling, coordinating, providing technical assistance, and making decisions related to grievances. Investigates complaints of discrimination and rude treatment filed by recipients of and applicants for services from the Department of Human Services and its contractors, providers and sub-grantees. Provides technical assistance to employees, clients, providers, and the general public concerning civil rights laws, employee relations, investigation processes, and program compliance. Provides assistance to staff, agency personnel, and providers of services related to civil rights and equal opportunity issues and complaints, including providing training. Reviews and develops policy related to civil rights laws, compliance, and grievance processing, completes workforce analysis related to employment and equal opportunity, and develops affirmative action plans. Researches and reports demographic and statistical information related to service delivery and employment civil rights information. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of personnel management Knowledge of state and federal civil rights laws and regulations Knowledge of human services programs Knowledge of funding sources for services provided by the Department Ability to interpret state and federal laws and regulations Ability to review and analyze civil rights compliance requirements associated with specific funding sources Ability to plan and organize compliance review activities. Ability to provide training and technical assistance to staff and providers Ability to plan and organize investigatory activities Ability to direct the work of others Ability to organize and present clear and concise oral and written reports of findings and recommendations

Minimum Qualifications:

The formal educational equivalent of a bachelor’s degree in personnel management, public administration, management, organizational management or a related field; plus one year of experience processing and investigating equal opportunity complaints and grievances, including six months in a supervisory capacity.

Required Certificates:



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