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ASST LODGE MANAGER

The Assistant Lodge Manager is responsible for assisting the Lodge Manager with all operational duties of the facility. This position is governed by state

Class Code:

S015C

Job Grade:

GS07

Special Job Requirements:

None

Typical Functions:

Oversees lodge maintenance and housekeeping functions in regards to recordkeeping, scheduling, purchasing, and inventory control. May also oversee similar functions with the restaurant operations. Conducts inspections of rooms, lodge facilities, and kitchen operations for the purpose of determining maintenance, safety, and housekeeping problems and to ensure the facility meets established standards. Responds to customer needs and solves complaints. Answers questions about the park and local tourism attractions. Provides daily supervision to all lodge employees. Conducts monthly inventories and prepares competitive bids. Ensures that proper levels of supplies are maintained and that these supplies are properly stored. Ensures that receipts and daily reports are completed and balanced for the front desk, gift shop, and/or restaurant as each shift closes. Assists the lodge manager with planning for facility improvements and budget preparation. Assumes total responsibility for lodge management during the absence of the lodge manager. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the principles of hospitality and retail operations. Ability to communicate information and ideas to a diverse group of people. Ability to monitor and review information from reports, events or the environment to detect areas for improvement. Ability to ensure compliance with laws, regulations, or standards governing the hospitality industry. Ability to train employees in multiple job tasks related to lodge management. Ability to prepare and interpret financial reports and statements. Ability to organize and present clear and concise oral and written reports of findings and recommendations. Ability to establish and maintain effective working relationships with others. Ability to utilize a wide variety of computer programs.

Minimum Qualifications:

The formal education equivalent of a high school diploma plus three years of experience in hotel/motel management; or, the formal education equivalent of a bachelor’s degree in general business, hotel/motel management, hospitality or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:

None

Exempt:

E
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