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The Arkansas Department of Parks and Tourism (ADPT) Office Manager III is responsible for supervision, administration, and public relations at the assigned location. This

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Typical Functions:

Provides daily supervision of full and/or part-time employees, completes performance evaluations, counsels and/or disciplines employees as needed; approves leave requests, prepares/approves work schedules, and maintains performance files; interviews and hires prospective full and/or part-time employees; provides training for employees. Assists with monthly inventories of retail products, equipment, and fixed assets; compiles data for special reports for the following: cost of sales analysis, holiday comparisons, financial statements for associate entities, comparable rates of other local venues, volunteer reports, visitation records, credit card disputes, monthly justification reports, expenses, and celebrity concert comparisons. Coordinates efforts in a variety of areas including, but not limited to, the completion of projects with other staff members and other field/central office personnel,; following up as needed, maintaining schedules of results due, answering questions of respondents, processing documents and developing reminder systems. Assists staff with daily accounting procedures and maintains confidential files as well as an appointment calendar for supervisors. Drafts correspondence, retrieves and compiles information by researching computer printouts, lists, files, and correspondence. Provides administrative support to the Superintendent, Assistant Superintendent and other staff members as required. Maintains work flow to staff and informs them when conflicts arise. Provides background information to other personnel, answers questions, attends meetings, and returns phone calls. Greets park visitors and provides information on park facilities and local areas, provides retail assistance, and fosters good relations between the employees and the general public. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of federal and state basic accounting and bookkeeping principals and/or general payroll procedures. Knowledge of supervisory practices and techniques. Knowledge of federal and state laws governing the collection and processing of applicable taxes. Knowledge of general office procedures. Knowledge of customer service principles. Ability to prepare, analyze, and interpret financial reports and statements. Ability to plan, organize, and oversee the work of subordinates. Ability to interpret and apply rules, laws, or policies to specific situations. Ability to comprehend program goals, objectives, and operations in correlation with budget and program analyses. Ability to analyze data and prepare written information and reports. Ability to communicate orally and in writing. Ability to communicate with a diverse group of employees and customers. Ability to establish and maintain working relationships with others.

Minimum Qualifications:

The formal education equivalent of two years of college level accounting, human resources, business or a related field; plus four years of experience in accounting, personnel administration, payroll or a related field, including one year in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

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