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The Health Information Technology (HIT) Business Coordinator works under general direction and is responsible for Health Information Exchange (HIE) workflow processes, end user training and operational support for HIE implementation of the State Health Alliance for Records Exchange (SHARE). This position is governed by the state and federal laws and agency/ institution policy.

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Typical Functions:

Analyzes and measures the effectiveness of the existing onboarding and outreach operational processes and components involved in connecting to SHARE; performs clinical workflow assessments and redesigns based upon healthcare provider and facility implementation and obtains required legal documents such as statement of work and participation agreements. Defines and executes project scope and timelines for the delivery of product or service; develops, executes and maintains training programs and material internally for support staff and externally for clinical staff regarding each HIE product and service. Analyzes HIT vendors exchange options based upon the electronic medical record (EMR), electronic health record (EHR) or hospital information system (HIS) functionality; executes agreements with HIT vendors for the provision of health information exchange between facilities and SHARE. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws, government regulations and agency rules related to health information data exchange. Knowledge of the State Health Alliance for Records Exchange (SHARE). Knowledge of the relationship between electronic health information exchanges and healthcare environments provider practices, hospitals, Accountable Care Organizations and payers. Knowledge of electronic medical records, electronic health records and hospital information systems (EMR/EHR/HIS). Knowledge of technical training program development and implementation. Knowledge of Microsoft Office (Word, Project, Excel and PowerPoint and Visio). Knowledge of Meaningful Use requirements and related metrics used by the Centers for Medicaid and Medicare. Ability to assess clinical workflow, recommend redesigns and implement electronic information sharing protocols between users and receivers. Ability to work effectively with a wide range of clinical users. Ability to communicate both orally and in writing. Ability to direct, plan, and implement policies, objectives, and activities of the program. Ability to prepare, review, and submit reports concerning activities, expenses, budgets, security risk audits and other items affecting the program. Ability to utilize information technology programs and products.

Minimum Qualifications:

The formal education equivalent of a bachelors degree in healthcare administration, public administration, business administration, public health or a related field; plus five years of experience in clinical management or technical training in health care environments, including experience in healthcare technology, workflow redesign and client management. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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