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The Arkansas Department of Emergency Management (ADEM) Emergency Management Duty Officer is the state’s first point of contact with respect to event notification, event

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Special Job Requirements:


Typical Functions:

Responds to requests of local emergency management jurisdictions for assistance by collecting, analyzing, and disseminating detailed emergency management incident/event information to agency employees, and government officials on local, state, and federal levels, other state agencies. Documents requests for assistance from local governments, other state agencies, and the public to various state and local government public officials by entering information in the Emergency Information System computer software program. Notifies local, state, and federal officials, as may be required, of hazardous materials shipments as they are being transported in and throughout the State. Alerts appropriate state and local emergency management personnel of potential emergency/disaster situations by monitoring movement of storm systems and other potentially disastrous conditions or situations as they exist or are anticipated throughout the State. Assures the continuous operation of local, state, and federal communications and notifications equipment including the Arkansas Wireless Information Network (AWIN), Arkansas Crime Information Center (ACIC), the National Warning System (NAWAS), the Homeland Security Information Network (HSIN-CWIN & JRIES), FEMA National Radio System(FNARS), various Hotlines coordination of ARES/RACES Radio Amateur Civil Emergency Services) and Satellite telephone Network by operating and testing all communication and notification equipment daily. Maintains security at entry control point for the agency. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of communications operating procedures. Knowledge of operating systems software and applications software. Knowledge of federal funding sources, mechanisms, and regulations. Knowledge of multi-line phone systems. Ability to speak distinctly and operate broadcasting and receiving equipment. Ability to write detailed narrative reports. Ability to prioritize and multi-task.

Minimum Qualifications:

The formal education equivalent of a high school diploma; plus one year of specialized training or experience in emergency management or related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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