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The Department of Workforce Services (DWS) Program Administrator is responsible for managing various units and programs within DWS. This position is governed by state

Class Code:


Job Grade:


Special Job Requirements:

Occasional in and out-of-state travel is required.

Typical Functions:

Provides advice and assistance to the assistant director and confers with department management and other state and federal personnel regarding the administration of various units and programs within DWS. Interviews and selects professional and administrative support staff, provides training opportunities, resolves problems, and evaluates the performance of incumbents. Establishes goals and objectives and long and short-range plans, develops policies and procedures, reviews and evaluates program effectiveness and compliance, implements and monitors corrective action, and implements and interprets federal and state laws and regulations. Reviews drafts of legislation and policy and prepares impact papers, prepares biennial budget requests based on section needs, monitors and approves expenditures, develops contracts for independent audits, serves on committees, and prepares and presents financial and operating information and proposals. Provides direction to staff by analyzing operations and activities and providing feedback regarding needs, improvements, and accomplishments, advising on projects and problems, serving as a technical resource, conducting meetings, reviewing/developing project plans and schedules and determining priorities. Responds to requests for information. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the principles and practices of human resource and organizational management. Knowledge of the principles and practices of public administration. Knowledge of the operation of personal computers and software. Ability to establish comprehensive organizational systems and programs and to direct operations through subordinate managers. Ability to interpret and apply the provisions of laws, rules, and regulations. Ability to develop, implement, and evaluate the effectiveness of policies, procedures, and short and long-range plans. Ability to prepare budgets and monitor expenditures. Ability to prepare detailed written reports of technical information or to analyze such reports for required action.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in public administration, general business, or a related field; plus five years of experience in public or business administration including two years in a supervisory or managerial capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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