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ACOM DIRECTOR OF FIELD OPERATIONS

The Director of Field Operations is responsible for planning and directing regional vocational rehabilitation program activities. This position is governed by state and federal

Class Code:

G070C

Job Grade:

GS09

Special Job Requirements:

Frequent in-state and occasional out-of-state travel is required.

Typical Functions:

Plans and directs vocational rehabilitation program activities by determining operational objectives, developing and implementing operating policies and procedures, monitoring and evaluating program or service delivery effectiveness and compliance, initiating corrective actions or revisions, and providing administrative support to relevant field personnel. Provides technical assistance to field personnel by disseminating and interpreting regulations, policies, and procedures, coordinating internal and external personnel and activities to identify needs, problems, and accomplishments of program or service delivery, conducting meetings to discuss program progress and problems, reviewing, approving, and monitoring program plans and activities, and presenting workshops and training. Manages operations within a region through field supervisors and project staff by interviewing and selecting applicants, training and arranging training opportunities, assigning and reviewing special projects, evaluating the performance of incumbents, and reviewing and approving staff recommendations and administrative actions. Performs administrative duties by reviewing and analyzing program data, investigating and resolving complaints, compiling and preparing reports and correspondence, developing and monitoring operating budgets, approving expenditures, initiating or coordinating purchasing activities, developing cooperative agreements and contracts, attending committee meetings and conferences, and presenting program information to various groups. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of principles and practices of human resource and organizational management. Knowledge of state and federal laws, rules, and regulations governing the management of, and accounting for, public funds. Knowledge of the programs, resources, and services available to the handicapped from government and private organizations. Ability to negotiate agreements between multiple organizations. Ability to maintain records and prepare detailed written reports. Ability to assess the impact and effectiveness of programs and services. Ability to interpret the provisions of laws, rules, and regulations and apply them to specific situations. Ability to plan work unit objectives and operational activities and assign and direct the work of subordinate supervisors.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in psychology, rehabilitation counseling, business administration, or a related field; plus five years of experience in the area of rehabilitation program administration, including two years in a supervisory or managerial capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:

None

Exempt:

E
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