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The Residential Care Shift Coordinator is responsible for ensuring proper staffing of shifts and for monitoring cottage and facility operations. This position is governed

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Special Job Requirements:


Typical Functions:

Provides supervisory guidance to employees by establishing work plans, timeframes and/or deadlines, staff assignments, and resolving difficult or complex problems. Monitors reporting shift for proper staffing and may call in off-duty personnel or personnel from other teams to ensure proper coverage. Inspects cottages periodically to monitor client care, observe workers, monitor documentation and check for proper security, safety hazards, and boiler operation. Audits cottage records periodically to ensure proper documentation and compliance with program requirements. Participates in searches for runaways and may contact police and/or parents. Monitors ill clients in cottage by taking vital signs and informing medical staff of condition/progress. May assist other staff members in controlling ill or injured clients. Transports ill or injured clients to clinic or hospital as necessary and may contact parents/guardians regarding the health status of the client. Conducts tours of cottages as necessary. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of cottage operations and resident care procedures. Ability to plan, organize, and oversee the work of others. Ability to observe and report resident behavioral and health changes. Ability to participate in emergency searches for runaway clients. Ability to identify, evaluate, and initiate emergency procedures.

Minimum Qualifications:

The formal education equivalent a high school diploma; plus two years of college coursework in special education, psychology, or related field; plus two years of work experience in residential patient care for the developmentally disabled. Must possess valid Arkansas Driver’s License. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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