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The Contractors Licensing Coordinator is responsible for developing and coordinating the statewide contractors' licensing program. This position is governed by state and federal laws and agency policy.

Class Code:


Job Grade:


Special Job Requirements:

Occasional in-state travel may be required.

Typical Functions:

Establishes short and long-range goals, plans, and activities, develops or participates in the development of operating policies and procedures and staffing and program needs, defines monitoring methods, monitors program or service delivery effectiveness and compliance, identifies problem areas, and initiates corrective action. Supervises a professional and administrative support staff by interviewing and recommending for hire, training employees, or arranging training opportunities, assigning and reviewing work and special projects, evaluating the performance of incumbents, and conducting staff meetings to address problems and obtain status reports. Provides technical assistance to internal and external personnel by disseminating and interpreting laws, policies, and procedures. Coordinates personnel and activities to identify program needs, problems, and progress, and implement revisions or corrections. Develops and presents workshops and training and serves as a liaison between field, central office, and/or contracted provider staff. Monitors and approves program expenditures, prepares budget requests for program operations, and develops and monitors provider contracts. Performs administrative duties by reviewing and analyzing statistical data, compiling information and preparing reports and correspondence, and researching and recommending legislation, trends, and program options. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws and regulations governing specialized program area. Knowledge of the principles and practices of personnel management and state budgetary procedures. Ability to plan, organize, and direct the work of others. Ability to develop, evaluate, and analyze programs, services, policies, and procedures and implement needed changes. Ability to prepare, present, and review oral and written information and reports.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in public administration, business management or a related field; plus one year of experience in program organization, development, and administration.

Required Certificates:

Must possess a valid Arkansas driver’s license.


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