Establishes short and long-range goals, plans, and activities, develops or participates in the development of operating policies and procedures and staffing and program needs, defines monitoring methods, monitors program or service delivery effectiveness and compliance, identifies problem areas, and initiates corrective action.
Supervises a professional and administrative support staff by interviewing and recommending for hire, training employees, or arranging training opportunities, assigning and reviewing work and special projects, evaluating the performance of incumbents, and conducting staff meetings to address problems and obtain status reports.
Provides technical assistance to internal and external personnel by disseminating and interpreting laws, policies, and procedures. Coordinates personnel and activities to identify program needs, problems, and progress, and implement revisions or corrections. Develops and presents workshops and training and serves as a liaison between field, central office, and/or contracted provider staff.
Monitors and approves program expenditures, prepares budget requests for program operations, and develops and monitors provider contracts.
Performs administrative duties by reviewing and analyzing statistical data, compiling information and preparing reports and correspondence, and researching and recommending legislation, trends, and program options.
Performs other duties as assigned.