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The DFA Enterprise Resource Planning (ERP) System Manager is responsible for developing, planning, and implementing the ERP system including setting deadlines, assigning responsibilities, monitoring

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Job Grade:


Special Job Requirements:

Occasional out of state travel, on-call duty, and extended work hours during critical periods are required.

Typical Functions:

Directs the development, planning, and implementation of the state’s ERP system and recommends changes to current and future ERP systems to meet organizational needs and deadlines. Directs the evaluation, establishment, coordination of testing, quality assurance, and risk analysis to ensure the integrity of the ERP system. Evaluates the capacity and capabilities of the ERP system, investigates technological advances and the compatibility, availability, and costs of products, and develops short and long-range plans for the acquisition of computer hardware and software to support current and future statewide operations. Directs the activities of a professional, technical, and administrative support staff through subordinate supervisors including interviewing, hiring, terminating, reviewing performance evaluations conducted by subordinates, evaluating the performance of subordinates, and approving/disapproving a variety of actions, policies, and procedures recommended by subordinates. Prepares, implements, and monitors operational and biennial budgets. Serves as acting director during the ERP director’s absence and advises on goals and long term strategic planning. Resolves user or system problems not resolved at a lower level by investigating the source of the problem and initiating corrective action. Attends legislative committee meetings to respond to questions and coordinates with legislative staff on the drafting and reviewing of legislation affecting statewide administrative processes. Analyzes new/revised laws and executive policies. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the principles and practices of organizational management. Knowledge of state and federal laws, procurement, budget, human resources, payroll laws and processes, administrative practices and procedures, and methodologies of related business segment. Knowledge of computer application development and analysis methods and processes. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinate supervisors. Ability to prepare and present oral and written technical information and reports. Ability to coordinate the development, implementation, and maintenance of automated systems. Ability to research, analyze and evaluate data, project outcomes, and resolve problems. Ability to draft legislation, interpret and apply laws, regulations, executive orders, and guidelines. Ability to evaluate the effectiveness of automated systems to meet program requirements, policies, procedures, and guidelines.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in business management, mathematics, computer science, information technology or related area; plus six years of progressively more responsible experience in business management, mathematics, computer science, information technology, or related area, including two years in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF

Required Certificates:



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