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Government Experience Awards 2021 Winners Announced

By: Janet Grenslitt, GovTech

September 15, 2021

The Center for Digital Government (CDG) today announced the winners of the fifth annual Government Experience Awards.

The awards recognize the achievements and best practices of states, cities and counties that are radically improving the experience of government and pushing the boundaries of how citizen services are delivered. Top government jurisdictions, agencies and departments will be honored during the GovX Summit and Government Experience Awards virtual event later today. Registration is complimentary and open to the public sector only.

“As state and local governments navigated another year of uncertainty — compounded by shifts in constituent expectations and the emergence of new technologies — the experience of government has remained a significant focus for leaders,” said Dustin Haisler, Chief Innovation Officer for the Center of Digital Government. “This year, agencies demonstrated the importance of having an omnichannel strategy with an increased focus on enabling personalized experiences while balancing citizen and business privacy. We applaud the continued efforts state and local leaders have made to build constituent-centric digital experiences and look forward to seeing how these agencies adapt their digital services in the years to come.”

Hear directly from the top Government Experience Award winners here.

The 2021 Government Experience Award winners are:

Overall State Government Experience Winners:
1st Place – State of Michigan
2nd Place – State of Utah
3rd Place – State of Maryland
4th Place – State of Indiana
5th Place – State of Arkansas

Read the full article HERE.

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EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

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