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VOLUNTEER SERVICES COORDINATOR
The Volunteer Services Coordinator is responsible for identifying volunteer program needs, and developing, monitoring, and coordinating volunteer recruitment, orientation activities, and events. This position is governed by state and federal laws and agency/institution policy.
Class Code:
M078C
Job Grade:
GS03
Special Job Requirements:
None
Typical Functions:
Identifies problem area and determines types of volunteer program needed within state agencies/institutions. Develops programs by writing policies, procedures, and job descriptions, and determines type of volunteers and recruitment and recognition plans that are needed. Recruits volunteers through various media sources and public speeches to social, civic, and community groups. Reviews and screens applications for background checks and references, conducts interviews, refers volunteers to appropriate staff for volunteer job assignment. Coordinates volunteer orientation by presenting agency/institution information and presenting various training programs as needed. Provides technical assistance to staff personnel who utilize volunteers in the areas of recordkeeping, recruitment, training, supervision, evaluation, and development of program materials. Serves as liaison with community businesses to inform them of various volunteer programs and to obtain information. Provides assistance to nonprofit councils regarding grants and other resource availability and fundraising techniques. Attends conferences and workshops and/or provides professional development training for staff. Performs other duties as assigned.
Knowledge, Abilities, and Skills:
Knowledge of volunteer program development, recruitment, and interviewing practices and procedures. Knowledge of volunteer services and programs. Knowledge of community and state resources. Ability to develop, write, organize, and implement volunteer programs. Ability to encourage, recruit, and orient volunteers. Ability to monitor and evaluate volunteer programs. Ability to prepare and present oral and written information and reports.
Minimum Qualifications:
The formal education equivalent of two years of college coursework with emphasis in sociology, social work, psychology, or related field; plus one year of experience in volunteer services or related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Required Certificates:
None
Exempt:
N
