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The Department of Finance and Administration (DFA) Employee Benefits Division (EBD) Benefits Supervisor is responsible for ensuring quality control and appropriateness of the program,

Class Code:


Job Grade:


Special Job Requirements:


Typical Functions:

Directs the activities of subordinates employees by interviewing applicants, hiring, training, assigning and reviewing work on a regular basis to ensure adherence to instructions, deadlines, proper procedures or protocols, and the delivery of services, and evaluating the performance of employees. Participates with other agency management in the development and implementation of departmental policies and programs, recommends or drafts proposed legislation affecting the department, and assists in developing or revising policies, procedures, and directives based on research findings. Prepares financial statements, footnote disclosures, and all required supplemental reporting requirements to be used in the production of the Comprehensive Annual Financial Report (CAFR) for the State of Arkansas. Projects budget needs based on previous expenditures and the resources requirements of any new programs or activities anticipated by the director or other managers. Ensures accuracy of data entered into automated systems, produces required statistical or other regularly scheduled reports, researches and analyzes data pertinent to work programs and department objectives, and prepares reports explaining findings. Carries out specific duties related to the assigned department or program, including benefits, reconciliation, accounting, and tax related tasks. Troubleshoots technical problems, and provides assistance in resolving issues. Answers employee and/or member inquiries that are non-routine and difficult in nature. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of supervisory practices and procedures. Knowledge of specialized insurance and/or fiscal programs. Knowledge of employee benefit programs, eligibility requirements, or Generally Accepted Accounting Principles & Practices (GAAP). Knowledge of applicable laws and regulations. Knowledge of manual and automated accounting systems and methods. Knowledge of computers and software application programs. Knowledge of customer service principles. Ability to interpret and apply the provisions of laws, regulations, and policies to specific situations. Ability to assist in the preparation and presentation of written and oral information and reports. Ability to plan, organize, and oversee the work of subordinates assigned to multiple functional area. Ability to oversee and verify accurate data entry and manipulate data to generate complex reports and documents. Ability to analyze data, project outcomes, and develop and implement procedures and systems for coordinating and controlling diverse financial or benefits activities. Ability to analyze data and prepare financial or statistical reports. Ability to prepare and present written and oral information and reports. Ability to coordinate and conduct meetings and workshops. Ability to conduct research and perform basic quantitative quality assurance reviews. Ability to perform necessary payroll and personnel transactions.

Minimum Qualifications:

The formal education equivalent of bachelor’s degree in accounting, business administration, finance, insurance, or a related area; plus five years of experience in insurance benefits accounting, auditing, financial management, or a related area, including three years of supervisory experience. Must possess Professional Benefits or Fiscal related certification. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF TH

Required Certificates:



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