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STATE SYSTEMS ADMINISTRATOR

The State Systems Administrator is responsible for statewide software and system monitoring to ensure availability to all systems users and to perform necessary maintenance

Class Code:

D014C

Job Grade:

IT08

Special Job Requirements:

None

Typical Functions:

Performs operating system software planning, design, installation, configuration, performance tuning, monitoring, security, backup/recovery, and troubleshooting. Evaluates, tests, and deploys all software and hardware upgrades to the systems infrastructure, and coordinates installation of computer programs and systems. Collects and reviews systems data, for capacity and planning purposes, and researches, evaluates, and recommends systems technologies to support business requirements. Coordinates and links computer systems within an agency and the state to increase compatibility and to share information. Provides user support in solving computer related problems, such as malfunctions and program problems. Performs and coordinates both scheduled and on-demand system backups and recovery. Creates and maintains documentation for all systems processes and procedures. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of computer systems, maintenance, and updating of hardware and software. Knowledge of strategic planning and computer resource allocation. Knowledge of indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Ability to customize and update computer systems, as required by the needs of statewide agencies. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to communicate effectively orally and in writing.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in computer science or related field; plus four years of experience in systems administration. OR Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting, plus four years experience in computer support. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:

None

Exempt:

E
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