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The Senior Health Insurance Information Program Manager is responsible for directing the division operations that provide insurance counseling to senior citizens of Arkansas, focusing

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Special Job Requirements:

Responsibilities include conducting the full range of technical and fiscal activities required to prepare, submit and manage grant applications, grant awards, procurement requests and contracts for the AID Health Benefits Exchange Partnership Division (HB

Typical Functions:

Supervises a small to medium staff by interviewing, hiring, training, evaluating performance, and directing office policies and procedures. Develops annual work plans and procedure to comply with federal grants, interprets Center for Medicare and Medicaid (CMS) regulations, updates and trains staff, and provides assistance to program partners. Monitors federal grants used to fund the program and monitors program effectiveness. Develops and monitors budget for program activities and reviews and approves expenditures. Oversees and conducts workshops or in-service trainings to provide new information; organizes and participates in seminars and conventions promoting agency programs and community participation. Conducts presentations to the media concerning services offered to the public by the agency and Medicaid program. Prepares reports about specific program functions to provide information to upper-level management and program personnel. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of Arkansas Medicaid and Medicare programs. Knowledge of the Arkansas Insurance Code, rules, and regulations. Knowledge of financial analysis techniques and practices. Knowledge of prevailing insurance industry trends. Knowledge of computer programs. Ability to analyze insurance contracts, endorsements, rate changes, and other filings to determine their adequacy and compliance with regulations. Ability to research consumer complaints, evaluate the business practices of insurance companies, and identify deficiencies. Ability to compile supporting documentation and prepare financial reports. Ability to communicate technical information orally and in writing.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in accounting, insurance and finance or a related field; plus four years of work experience in insurance industry financial analysis, accounting, auditing, compliance activities, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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