Develops, implements, and monitors agency programs to ensure fair and orderly election procedures, improve the process of conducting elections, and promote public confidence in the election process. Supervises support staff, including interviewing, training, instructing, assisting, directing and monitoring work assignments, evaluating performance, and making recommendations on hiring, pay changes, and termination. Implements and monitors programs to educate and assist candidates. Revises, publishes, and distributes a comprehensive candidate handbook outlining the legal obligations of candidates running for public office and coordinates review by the Secretary of State’s Office, Arkansas Ethics Commission, Administrative Office of the Courts, and Arkansas Municipal League. Develops, implements, and monitors agency programs to assist county election administrators in complying with federal and state election laws, election processes and procedures, and agency policies and procedures by developing and providing counties with rules, guidelines, instructions, and forms for administering elections. Determines educational and training needs based upon changes in election laws and problematic election laws. Develops, publishes and distributes training publications and presentations on election administration and commonly misunderstood procedures. Coordinates, conducts, and monitors statewide training of county election commissioners, county trainers, and poll workers including scheduling, testing, certification, monitoring attendance, and providing compensation. Implements the agency’s reimbursement program of state-funded election expenses by promulgating rules for commissioners, certified trainers, and poll workers. Audits and reconciles individual county requests for reimbursement, making recommendations on disbursement amounts, and develops and maintains election expense databases. Monitors election laws including documentation of problem areas with existing state election laws, proposing corrective language, preparing comprehensive written reports of proposed election law changes, monitoring election legislation during legislative sessions, and attending applicable legislative committee meetings as assigned. Responds to inquiries from executive and legislative personnel, elected officials, county election administrators, and the general public on election administration. Performs other duties as assigned.