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The Real Estate Manager is responsible for resolving complaints pertaining to alleged violations of the Arkansas Real Estate License Law and the Time-Share law

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Typical Functions:

Investigates complaints to determine whether or not a violation of Real Estate License Law, Time-Share Law, and/or Commission regulations has occurred. Conducts interviews with witnesses and licensees, reviews real estate transaction files and records, and examines and evaluates contracts, trust accounts, and bank statements as part of the complaint investigation process. Prepares written reports of investigations, including findings and recommendations and presents the reports to the supervisor. Assists the Chief Investigator and/or the Assistant Attorney General in preparation and presentation of complaint and applicant cases at administrative hearings. Responds to inquiries concerning the Real Estate License Law and Regulations and real estate practices and procedures from real estate licensees, state officials, media contacts, and the general public. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the Real Estate License Law, Commission regulations and state laws and procedures as they apply to the Real Estate Commission. Knowledge of the principles and practices of accounting and real estate. Knowledge of procedures and techniques used to prepare verbal and written reports, testimony, and responses to inquiries. Knowledge of computer functions and applications. Ability to interpret Real Estate License Law, Commission regulations, and state laws and regulations. Ability to interpret and apply accounting and real estate practices and procedures. Ability to conduct interviews, compile and analyze information, and prepare reports. Ability to prepare written and verbal responses to members of the public, real estate licensees, media contacts, and state officials and to prepare and present testimony.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in business administration, public administration, or real estate related field; plus three years of experience in a real estate related field, including one year in a supervisory capacity.

Required Certificates:



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