Provides administrative direction to a subordinate professional and administrative support staff by developing and establishing goals and objectives, evaluating project assignments, providing interpretation of policies and laws, resolving difficult or complex insurance issues, and evaluating work performance. Develops, revises and implements agency policy and procedure related to the property and casualty program; ensures adherence to state and federal laws and guidelines; interprets and applies legislation and guidelines. Researches and compiles statutory required reports and testifies before legislative committees, the General Assembly, and hearings before the Insurance Commissioner. Represents Commissioner in hearings and court concerning specific issues of property and casualty insurance and on various national panels. Provides budget information to upper level management, including staffing needs, capital improvements, expense items, and technology requirements. Develops technology systems to facilitate review of insurance contract language, forms, and premium determination plans, makes information available to the public through the internet, and provides expertise and knowledge concerning industry use of electronic systems for rating and underwriting. Responds to inquiries and/or represents the agency at meetings with other organizations, public officials, and officials of private industry impacted by the agency. Coordinates department activities with other departments within or outside the agency to facilitate the transfer of information and accomplishment of agency goals. Performs other duties as assigned.