Supervises a staff by interviewing, recommending for hire, approving promotions, terminations, and leave requests, training new employees, reviewing project assignments and work performed, counseling, and evaluating the performance of incumbents. Provides administrative direction to subordinate staff by developing and establishing short and long term program goals and objectives, administering and evaluating project assignments, providing interpretation of policies and law in the absence of precedents to resolve issues and achieve implementation of project goals and objectives. Reviews and monitors program production to ensure compliance with state and federal guidelines and timely and accurate delivery of client services. Resolves procedural problems encountered by subordinates to maintain standard of quality and provides direct intervention in difficult or non-routine cases. Attends and conducts staff meetings to review new policy, discuss policy clarifications, and resolve problems. Enforces conduct standards based on agency policy. Maintains logs and records and compiles information and reports as needed. Performs other duties as assigned.