Job Class Search

Job Details


The Lottery Office Security Support Specialist is responsible for performing and/or coordinating a wide variety of general office duties for the Office of the

Class Code:


Job Grade:


Special Job Requirements:

May be required to work nights, holidays and weekends on a rotating basis; may be required to be on-call status for multi-state game draws.

Typical Functions:

Develops and maintains databases, spreadsheets and other information/reporting software. Provides information, assistance and clarification concerning agency programs, policies, and procedures. Responds to written and oral inquiries, interpreting agency administrative directives, policies, and procedures to ensure consistent application; assists in developing agency administrative directives, policies, and procedures. Provides support to administrative staff including composing various reports and letters and verifying and filing/logging of information. Creates, updates/inputs and maintains various confidential records, files and databases; utilizes online Criminal Justice Information System fingerprint and criminal background check system to obtain results for retailers and employees. Reviews documents including applications, forms, vouchers, records and reports for accuracy, completeness and compliance with laws and regulations and makes necessary corrections and files/logs information. Receives payments, verifies accuracy, logs payments and transfers payments to the OAL Treasurer. May be required to conduct Online Draw games and Multi-State draw games. Conducts special projects as may be assigned by the Director and/or Deputy Director. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of office operations, administrative directives, policies and procedures. Knowledge of office administrative practices and procedures. Knowledge of Microsoft Office applications and applicable database systems. Ability to respond to internal and external requests for information and documentation in written and verbal form. Ability to establish and maintain effective working relationships with department staff and/or outside individuals. Ability to use Microsoft Office applications. Ability to develop, maintain and update databases. Ability to review a variety of information, identify accuracy, completeness and compliance issues and make corrections. Ability to establish and maintain filing systems and logs. Ability to process confidential information regarding fingerprint and criminal background checks and criminal investigations Ability to communicate orally and in writing.

Minimum Qualifications:

The formal education equivalent of a high school diploma; plus three years of experience in administrative office or program support work or a related area.

Required Certificates:

Must be able to complete the online Criminal Justice Information System fingerprint training and certification within the first month of employment.


Scroll to Top