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OAL DIR SECURITY & COMPLIANCE
The Office of Arkansas Lottery (OAL) Director of Security and Compliance is responsible for the security and integrity of the OAL including planning, developing, and administering a comprehensive security program for the facilities, personnel, computer systems, and games of the OAL, ensuring OAL compliance with industry standards and rules for multi-state lottery games, and coordinating investigations with state and local law enforcement agencies regarding criminal violations of lottery operations. This position is governed by state and federal laws and agency policy.
Class Code:
G057N
Job Grade:
GS14
Special Job Requirements:
May be required to maintain working hours outside the normal work day, nights, holidays and weekends.
Typical Functions:
Directs the activities of a professional, technical and administrative support staff by interviewing, hiring, terminating, evaluating employee performance and reviewing/approving final work products and activities.
Develops short and long range plans, operational policies and procedures, and OAL security and compliance standards.
Oversees the investigations of fraudulent and stolen tickets, complaints from citizens and other incidents of alleged criminal and civil improprieties in the lottery operation; monitors progress and results of investigations and judicial proceedings; coordinates with state and local law enforcement agencies concerning investigations which may lead to criminal violations involving lottery operations.
Coordinates the conducting of lottery retailer background investigations; reviews the results of investigations and makes recommendations concerning whether the retailer should be licensed.
Coordinates the conducting of investigations on the financial responsibility, security, and integrity of lottery vendors who are finalists in submitting proposals as part of procurement; reviews the results of investigations and makes recommendations concerning whether the vendor should be considered viable.
Reviews security specifications for lottery tickets; coordinates with ticket vendors to resolve problems encountered in the security and signature mapping of tickets; monitors the status change and movement of instant ticket packs.
Approves and monitors security procedures for ticket receipt, distribution and storage and oversees investigations concerning missing/stolen tickets.
Oversees the conducting of all lottery drawing activities, including, but not limited to, development of drawing equipment and supplies; coordinates and monitors adherence to rules and regulations pertaining to multi-state draw games.
Develops and monitors adherence to procedures for building and claims center security; coordinates security at all lottery events; oversees lockdown procedures for Powerball compliance.
Conducts security audits/inspections of all security-related aspects of OAL operations and ensures corrective action; conducts internal investigations of alleged employee misconduct and loss of assets.
Develops and presents OAL fraud prevention/investigation training for law enforcement agencies throughout the state; presents information to legislative and executive bodies, vendors and other state lottery counterparts.
Reviews a variety of reports and makes recommendations to management regarding additions, deletions or revisions to established policies, procedures, or standards.
Conducts special projects as may be assigned by the Director and/or Deputy Director.
Performs other duties as assigned.
Knowledge, Abilities, and Skills:
Knowledge of state and federal laws, regulations, and guidelines applicable to national and state lottery programs.
Knowledge of various security areas and requirements such as internal security systems, physical plan security, computer software security and security audits.
Knowledge of the principles and practices of human resource management.
Knowledge of Arkansas judicial procedure and rules of evidence.
Knowledge of Microsoft and other computer program operations and functions.
Ability to interpret and apply the rules of law, policies, procedures or standards to specific situations.
Ability to implement and supervise a complex and highly sensitive security program.
Ability to plan, organize and oversee the work of others.
Ability to daily analyze a variety of procedures and make modifications under varying circumstances.
Ability to maintain and communicate sensitive and confidential information.
Ability to assess security risks, identify issues, resolve matters and/or coordinate with appropriate authorities for intervention/action.
Ability to communicate effectively, both orally and in writing.
Minimum Qualifications:
The formal education equivalent of a bachelor’s degree in criminal justice, business management, public administration, computer science or a related field; plus seven years of progressively more responsible work experience in programs or operations security or a related area, including four years in a managerial capacity.
Required Certificates:
Exempt:
E
