Evaluates system operations to ensure the integrity of sensitive data transferred from state to national systems; balances and verifies reports for in-state and multi-state games between lottery and vendors systems. Collaborates with vendors during drawing procedures; performs drawing functions in a timely manner and to prevent multi-state lockdowns and national drawing delays. Monitors duplex system to ensure real-time transaction processing. Analyzes system failures to support vendors resolutions. Manages audit logs for draw operations and software maintenance releases; integrates OAL Security staff with operations and assists Quality Assurance staff as needed. Analyzes and updates data transfers to public venues, such as the lottery website and telephone line. Analyzes systems status, identifies technical issues and communicates with appropriate support staff for resolution. Assists with Internal Control System (ICS) and Quality Assurance Systems Analysts testing functions. Updates operation procedures as games are deployed. Prepares and maintains operations manuals, documentation and contact list; completes tasks as outlined by operations manuals and checklist; develops and recommends business process improvements. Updates and practices emergency backup procedures routinely; maintains backup data center and documentation to ensure drawings can be performed in the event the primary data center is inaccessible; relocates to appropriate data center to perform drawing in event of an emergency. Performs other duties as assigned.