Researches and analyzes data and prepares reports explaining findings. Assists in developing or revising agency policies based on research findings. Creates and maintains various confidential records, files, and databases requiring a compilation of varied information. Responds to written and oral inquiries, interpreting agency administrative directives, policies, and procedures to ensure consistent application. Provides clerical support to staff, by composing various reports, letters, and correspondence, attends meetings, takes minutes, and answers telephone. Coordinates travel arrangements, maintains staff schedules and calendars, and schedules events. Creates, processes, and recommends revisions in a variety of forms and documents. Processes purchase orders and maintains office supplies and inventory. Produces and develops monthly production reports, statistical reports, or other regularly scheduled reports. Serves as designated computer technical support party to create, update, and maintain various websites. May supervise a small support staff by interviewing, training, assigning, and reviewing work. Performs other duties as assigned.