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The Internal Affairs Investigator is responsible for investigating allegations, complaints and/or incidents, collecting evidence and statements, compiling information and evidence, and preparing the investigative

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Special Job Requirements:


Typical Functions:

Conducts investigations of allegations, complaints, and/or incidents as assigned by gathering evidence and documentation, identifying and interviewing employees, complainants, witnesses, clients, vendors, contractors, etc., and evaluating findings, and visiting locations to monitor programs, services, and/or policies, procedures, and practices. Compiles and analyzes information and evidence collected, reviews current or previous legal actions or similar allegations and complaints and determines if additional investigative techniques are needed, implements additional techniques, and coordinates the investigative process internally and externally. Prepares a comprehensive investigative report including the investigative process, summary and findings, and the case file with evidence, interviews, documentation, etc. Evaluates actions of participants and may conduct computerized voice stress analysis tests or criminal background checks via the Arkansas Crime Information Center (ACIC) or National Crime Information Center (NCIC) to determine criminal history of current or prospective participants. Maintains logs and records of allegations, complaints, and/or incidents and investigative findings for retrieval purposes. May provide testimony at legal proceedings or administrative hearings regarding the investigation and its outcome. Reviews policy and procedure and recommends appropriate actions for compliance purposes, assists with preparation of policy and procedure and correspondence, training and workshops, and makes presentations to groups, committees, or meetings. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of investigation and interviewing techniques and methods. Knowledge of state and federal laws, rules, and regulations governing program area. Ability to conduct interviews to obtain information and evidence. Ability to analyze information and compile reports. Ability to interpret laws, rules, regulations, and information. Ability to compile and document evidence. Ability to prepare oral and written information and investigative reports. Ability to review files and determine appropriate course of action. Ability to coordinate investigation internally and externally. Ability to maintain logs and files.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in criminal justice, criminology, or a related field; plus two years of experience in law enforcement, corrections, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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