Job Class Search

Job Details


The Family Service Worker Specialist is responsible for providing protective foster care and supportive services for abused or neglected children. This position is governed

Class Code:


Job Grade:


Special Job Requirements:


Typical Functions:

Recommends the opening of protective services, foster care or supportive services cases and provides direct casework service. Conducts home studies and may investigate suspected child abuse and neglect complaints. Develops case plans to establish goals, objectives, tasks, and time frames for all parties involved in case. Recruits and trains foster families and visits parents on a regular basis to monitor progress toward case objectives. Intervenes in crisis situations, removes the child from the home if the situation is life threatening and arranges for temporary placement in foster homes, group homes, or treatment facilities. Prepares court reports for custody hearings and presents testimony when necessary. Attends or conducts staff meeting to discuss investigative findings and observations and to develop and monitor case plans. Acts as lead worker by assigning and reviewing work, training new employees and providing input on employee evaluations as needed. Provides counseling and guidance to clients in defining their needs, interests, and courses of action and refers clients to other professionals, agencies, services, or community resources appropriate to client’s problems. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the principles and practices of counseling, social work and case management. Knowledge of the principles, techniques and methods of investigating. Knowledge of state and federal laws, rules, guidelines, and agency policies and programs governing foster care, protective services, and related programs. Knowledge of human services resources. Ability to evaluate family problems and develop a plan of action for improving relationships. Ability to interview and obtain information. Ability to prepare, present and review oral and written technical and confidential information and reports. Ability to perform case and situation analysis and develop plans for remedial action. Ability to plan, organize, and direct the work of others. Ability to provide technical assistance in specialized program area.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in social work, sociology, psychology or a related field; plus three years of experience as a social field worker, or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



Scroll to Top