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FAMILY SERVICE WORKER COUNTY SUPERVISOR
The Family Service Worker County Supervisor is responsible for supervising and providing protective foster care and supportive services for abused or neglected children. This position is governed by state and federal laws and agency/institution policy.
Class Code:
M011C
Job Grade:
GS09
Special Job Requirements:
None
Typical Functions:
Supervises the work of subordinate employees by establishing work schedules, assigning specific duties, providing clear, explicit and detailed instructions and monitoring and reviewing work to ensure adherence to instructions, deadlines, proper procedures or protocols and the delivery of services to clients. Reviews and monitors case records and reports to ensure quality service delivery and compliance with state and federal laws and agency policy. Reviews and discusses information obtained by workers investigating suspected child abuse and neglect complaints to determine if allegations can be substantiated. Coordinates services with other agencies when assisting clients with multi-problems. Presents informational programs on agency activities and services to local civic organizations and schools. Provides direct casework services for protective, foster care, and supportive services cases and conducts home studies and investigations of suspected child abuse and neglect. Recruits, trains, and provides support to foster parents. Prepares court reports for custody hearings and presents testimony when necessary. Attends or conducts staff meetings to develop and monitor case plans. Performs other duties as assigned.
Knowledge, Abilities, and Skills:
Knowledge of supervisory practices and techniques. Knowledge of the principles and practices of counseling, social work and case management. Knowledge of state and federal laws, rules, guidelines and agency policies and programs governing foster care, protective services, and related programs. Knowledge of the principles, techniques and methods of investigation. Knowledge of human service resources. Ability to plan, organize, and direct the work of others. Ability to provide technical assistance in specialized program area. Ability to perform case and situation analysis and develop plans for remedial action. Ability to interview and obtain information. Ability to prepare, present, and review oral and written technical and confidential information and reports.
Minimum Qualifications:
The formal education equivalent of a bachelor’s degree in social work, sociology, psychology or a related field; plus five years of experience in child welfare or human services, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Required Certificates:
None
Exempt:
E
