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The Arkansas Department of Energy and Environment (E&E) Director of Information Technology is responsible for the management of the information services operations in the department and overseeing activities such as electronic data and information processing, document and database management systems, electronic communication systems, department client server and related computer hardware services, systems analysis, and computer programming. This position is governed by state and federal laws and department policy.

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Special Job Requirements:

Typical Functions:

Defines, plans, and coordinates strategies for effective integration of emerging technologies, including telecommunications to support data systems and customer service. Formulates, recommends, and interprets policies, procedures, and organization structure for the information technology division of E&E. Directs the development, implementation, and evaluation of new and improved concepts and processes for efficient usage of automated resources to ensure process improvement. Plans, organizes, and directs through subordinate supervisors the activities of the information technology and services staff performing the development, maintenance, and implementation of E&E applications, website, internet, and intranet. Plans, organizes, and directs through subordinate supervisors the activities of IT staff that perform the development, maintenance, and implementation of application processing, systems programming, or operations for desktop computers, client server systems, and communications systems. Identifies processes to be re-engineered with other division managers. Plans, evaluates, and recommends major modifications to E&E hardware and software configurations. Authorizes the acquisition of hardware and software for the various systems and platforms within E&E. Develops, implements, and maintains long-term and short-term planning to ensure systems infrastructures and integrated services are developed and provided in the most cost effective and efficient manner. Analyzes and documents existing processes and workflow timing. Recommends alternative methods based on legislative, department, operations, budgetary, and staffing additions, deletions, and revisions. Represents E&E and maintains liaison relationships with vendors and appropriate state agencies regarding information technology and communications system issues. Represents E&E in statewide information technology initiatives. Provides information technology staff with appropriate training programs and materials to effectively implement data systems and emerging technologies. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal rules, policies, and procedures governing IT systems operations and administration, including budget, procurement, accounting, and human resources. Knowledge of advanced principles and practices within computer science, information systems, and telecommunications. Knowledge of the principles and applications of database and network systems, IT hardware and software, programming, and related infrastructure. Knowledge of common practices related to strategic planning. Knowledge of technological development and trends in the IT industry. Knowledge of the principles, applications, and techniques of electronic data processing systems. Ability to plan and direct diverse IT operations and resources. Ability to solve complex problems, develop improvements to work processes, and achieve goals. Ability to plan, lead, motivate, support, and supervise the work of staff. Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Ability to communicate effectively, orally and in writing, to varied audiences. Ability to build and maintain effective working relationships. Ability to identify, research, and analyze problems or issues and propose solutions.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in information technology, computer science, or a related field, plus eight years of progressively more responsible work experience in the administration or management of information systems and operations, including four years in a managerial capacity. Additional requirements determined by the department for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:


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