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The Arkansas State Police (ASP) Chief Information Officer is responsible for all aspects of the development, implementation, and maintenance of the agency’s information technology

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Job Grade:


Special Job Requirements:


Typical Functions:

Directs the activities of a professional, technical, and administrative support staff through subordinate supervisors including: interviewing, hiring, terminating, reviewing performance evaluations conducted by subordinates, evaluating the performance of subordinates, and reviewing and approving/disapproving a variety of actions, policies, and procedures recommended by subordinates, preparing short and long range plans, preparing, implementing, and monitoring operational and biennial budgets. Coordinates team operations with other functions within the agency to ensure the development and implementation of operational procedures. Analyzes relevant new or revised laws and executive policies and coordinates with system users to evaluate current automated systems and determines what changes may be necessary to meet user needs and ensures compliance with statutory requirements. Directs the development of new or revised applications with appropriate entities by providing information on desired results, data base components, informational flow, interfaces with other systems, and screen and report formats. Evaluates the capacity and capabilities of the automated administrative system, investigates technological advances and the compatibility, availability, and costs of products, and develops short and long-range plans for the acquisition of computer hardware and software to support current and future statewide operations. Negotiates and develops vendor contracts for recommendation to senior management staff, designates performance standards and deliverables, and monitors adherence to contract specifications. Plans the implementation of diverse, new and/or modified software to ensure compatibility with existing system and testing requirements and recommends and enforces standards and procedures. Establishes schedules and priorities for system development and monitors development stages to ensure the validity of data and reports and adherence to deadlines. Resolves user or information system problems not resolved at a lower level by investigating the source of the problem and initiating corrective action including contacting vendors if appropriate. Attends legislative committee meetings to respond to questions and coordinates with legislative staff on the drafting and reviewing of legislation affecting statewide administrative processes. Implements special projects by assigning work activities, monitoring progress through supervisory personnel, and preparing status reports or making presentations as required. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of the overall IT operating environment including hardware, applications, data base administration, and communications systems. Knowledge of the principles and practices of organizational management. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinates. Ability to assess agency IT system needs and participate in the development of short and long-range plans for operational requirements. Ability to read and interpret technical materials and prepare detailed written reports, bid specifications, documentation, and procedures. Ability to install, modify, and maintain systems hardware and software. Ability to prepare and present oral and written technical information and reports. Ability to coordinate the development, implementation, and maintenance of information systems. Ability to research, analyze, evaluate data, situations, project outcomes, and resolve problems. Ability to work with senior state officials from both the executive and legislative branches of state government. Ability to communicate orally and in writing.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in computer science, mathematics, or a related field; plus six years of experience in information technology, systems application and analysis, or computer support, including two years of supervisory experience.

Required Certificates:



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