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The Arkansas Department of Correction/Department of Community Correction (ADC/DCC) Major is responsible for supervising and directing the activities of the correctional facility unit or

Class Code:


Job Grade:


Special Job Requirements:

Frequent exposure to danger, overtime, weekend duty, and on call may be required.

Typical Functions:

Supervises a protective service worker staff by interviewing, recommending hire/fire, assigning and reviewing job assignments and evaluating the performance of incumbents. Oversees, directs, and monitors staff and inmate/resident work activities by providing job instructions, and provides technical expertise on proper policies and procedures. Assures adequate security coverage in accordance with agency staffing requirements; evaluates situations, and determines an appropriate course of action. Investigates incidents to assure compliance with agency policy, councils residents and participates in disciplinary hearings for residents. Receives and reviews all inmate/residents disciplinaries to determine level. Observes and monitors resident/inmates’ movement to ensure proper security. Counsels inmates/residents on personal problems and prison adjustment problems. Prepares and writes activity reports and other routine reports. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of supervisory practices and techniques. Knowledge of the characteristics of and response to human behavior. Knowledge of laws, regulations, and policies concerning the treatment of inmates/residents. Knowledge of correctional security requirements/practices. Ability to plan, organize, and direct the work of lower-level supervisors and/or subordinates. Ability to oversee security systems. Ability to interpret laws and regulations, and develop unit policies. Ability to prepare and present oral and written reports.

Minimum Qualifications:

The formal education equivalent of a high school diploma; plus five years of experience in correctional security or law enforcement; including four years in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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