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The Department of Information Systems (DIS) Information Systems Coordinator is responsible for the oversight of agency and enterprise level operations of the statewide public

Class Code:


Job Grade:


Special Job Requirements:

Limited in and out-of-state travel is required.

Typical Functions:

Supervises a staff of land mobile radio support technicians by interviewing, hiring, training, assigning and reviewing work, and evaluating performance. Plans and administers the overall policies and goals for the statewide public safety communications network. Analyzes needs and establishes priorities for new projects, including feasibility studies, systems designs, and implementation plans to develop new and/or modify the public safety communications network. Initiates appropriate actions based upon the identification of technical issues in a changing land mobile radio environment. Drives and coordinates the implementation of the state’s interoperable communications plan by setting timelines and project plans. Ensures adherence to quality standards, and tracks and reviews project deliverables. Acts as liaison with the federal government, state agencies and officials, bordering states, and local emergency response teams in regards to emergency communications needs. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of administrative procedures and project management methodology. Knowledge of communications networks, maintenance, and updating of hardware and software. Knowledge of strategic planning and communication resource allocation. Knowledge of supervisory practices and techniques. Knowledge of indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the communication network. Ability to communicate to peers, supervisors, and customers in written and verbal form. Ability to analyze project needs and determine implementation strategies.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in information technology, business administration, or a related field; plus four years of experience in managing information technology or public safety wireless communications systems or a related field, including two years in a supervisory or leadership capacity.

Required Certificates:

Must possess a valid Arkansas driver’s license.


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