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The Department of Human Services (DHS) Office of the Director Research Analysis Manager is responsible for conducting research of human services programs and issues

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Special Job Requirements:


Typical Functions:

Manages department-wide research of key strategic human services issues and/or projects and studies, coordinates with executive management, professional, technology, and programs divisional staff, and ensures the Director’s office access to reliable decision making data. Facilitates cross-division projects by leading and coordinating information and data research initiatives and providing foundational support for policy and program problems/challenges; coordinates special projects involving cross-division information technology and program division staff in the design and/or implementation of information technology solutions for DHS. Manages analytical research of human services policies and data by comparing requirements of all available funding sources and recommending alternative solutions and proposed changes for optimization of department resources. Improves data utilization and analysis by employing statistical sampling, trend analysis, and analytical review techniques; researches all relevant data from internal and external sources, examines budget proposals, and prepares impact statements for recommended policy changes. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws, rules, regulations, policies, and procedures related to funding and grants. Knowledge of health and human services programs, policies, and requirements. Knowledge of the principles and practices of organizational management and public administration. Ability to analyze data, plan outcomes, and determine solutions. Ability to conduct statistical research and analysis. Ability to plan and direct the work of others. Ability to interpret and apply laws, rules, regulations, policies and procedures, and develop legislation or recommend revisions. Ability to prepare and present technical oral and written reports of findings and recommendations. Ability to establish and maintain working relationships with others.

Minimum Qualifications:

The formal education equivalent of a master’s degree in statistics, public administration, business administration, social sciences, or a related field; plus five years of experience in social service program organization, public administration, or a related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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