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The Department of Human Services (DHS) Policy and Research Director is responsible for providing oversight and analysis of existing policies, programs, and service delivery

Class Code:


Job Grade:


Special Job Requirements:

Typical Functions:

Oversees the DHS Office of Policy and Planning by prioritizing key projects, managing professional and administrative staff, and modifying goals and objectives based on demographic, political, and economic changes within and outside DHS. Manages the daily activities of a small to medium staff by interviewing, hiring, training/providing training, assigning and reviewing work, and evaluating the performance of incumbents. Coordinates and assists in the development of short and long-term public policy agendas for DHS through collaboration with with the director, deputy directors, and division directors. Prepares budgets with other departmental managerial personnel; evaluates previous expenditure statistics; projects resources needed for new programs as anticipated by the agency director. Reviews requests and feedback from each division on priority policy and budget issues for the agency. Assists in coordinating DHS legislative proposals and conducting outreach to key policy makers and stakeholders as needed. Examines policies and practices related to state and federal legislation for DHS programs and budgets; responds to requests from the director, Governor’s office, legislators, executive personnel, and division staff on policy interpretation and impact on client services. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of principles and practices of organizational management, human resources management, and public administration. Knowledge of state and federal laws, rules, regulations, policies, and procedures related to operation of the Department of Human Services. Knowledge of public and private partnerships and their role in state or local policies and programs. Ability to develop DHS policies and programs aimed at client service improvement. Ability to interpret and apply laws, rules, regulations, policies, and procedures, and develop legislation or recommend revisions. Ability to analyze data, plan outcomes, and determine solutions. Ability to organize and present oral and written reports of findings and recommendations. Ability to plan and direct the work of others.

Minimum Qualifications:

The formal education or equivalent of a master’s degree in public policy, public health, economics, or a related field; plus five years of experience in public policy development, policy research, or a related field, including three years in a professional managerial capacity.

Required Certificates:


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